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General Manager
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Store Manager – Daytime Focus (Store Shuts at 9pm)
Reports to: District Manager
We're hiring for one fastest-growing food and beverage brands on the planet. From 100 stores in 2017 to 380+ across Europe, the US, the Middle East, and Asia—targeting 1,000 locations globally by 2028—this isn’t just a brand growing. It’s a brand in full sprint.
If you want to build your career somewhere with genuine momentum, real scale, and a culture that actually means something, this is it.
About This Role
The stores aren’t like other stores. High-energy, music-driven, and fast-paced—the atmosphere is something you have to experience to fully understand. Here, you’ll:
- Get real autonomy to lead
- Take on real responsibility to deliver
- Work with a team that genuinely buys in to your vision
The environment is electric, and the opportunity to grow with the brand is incredibly real.
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We’re looking for an experienced Store Manager to take full ownership of daily operations and lead a high-performing team. You’ll:
- Set the standard for how the store runs
- Define how guests are treated
- Drive the financial and operational success that matters
Responsibilities
- Lead your team in line with company values and operational standards, building a culture people are proud to be part of
- Drive team engagement through:
- Regular feedback
- Development planning
- In-store training
- Effective team meetings
- Own the guest experience end-to-end, fostering loyalty and turning first visits into long-term habits
- Maintain operational standards across:
- Hygiene & safety
- Brand compliance
- Local regulations
- Plan and manage shifts based on:
- Seasonality trends
- Footfall patterns
- Local events
- Oversee stock management, including:
- Ordering & inventory
- Accurate counting
- Keeping waste within monthly targets
- Deliver on KPIs and drive store performance by:
- Boosting sales
- Optimising store EBITDA
- Meeting all performance metrics
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Requirements
- 2+ years in a leadership role within a fast-paced, high-volume environment
- Experience managing or working within a team of 10+
- Strong interpersonal skills—you motivate people, not just manage them
- A genuine drive to lead through culture and people, rather than just processes
- Confidence and commercial awareness to run your store like a business
This role is based in Birmingham!
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