Southeastern Railway
General Manager - Data, IT & Systems
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General Manager - Data, IT & Systems
General Manager – Data, IT & Systems
Location: London Bridge (Hybrid: 3 days on-site) Reporting to: Commercial & Digital Director & Executive Leadership Team Transformation Role: Shaping Great British Railways, ensuring data, technology, and systems drive a modern, resilient railway.
What You’ll Do
As General Manager – Data, IT & Systems, your purpose is to lead Southeastern’s IT, systems, and data capability to future-proof our railway. You will:
Strategic Leadership
- Provide forward-thinking leadership across IT services, specialist railway systems, and data & analytics, ensuring alignment with national Great British Railways objectives.
- Define and deliver an integrated data and technology strategy, balancing:
- Operational resilience (e.g., managing a 24/7 environment)
- Innovation (transformation alongside daily operations)
- Shape industry data standards and influence national programmes, positioning Southeastern as a data-driven leader.
Technical & Operational Excellence
- steward a robust technology estate—Guaranteeing availability, security, and scalability of critical systems.
- Turn complex operational/commercial data into actionable intelligence for senior decisions.
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Partnership & External Influence
- Collaborate closely with:
- Commercial & Digital Director
- Great British Railways stakeholders
- External suppliers, regulators, and industry bodies
- Prioritise ruthlessly, setting clear visions and roadmaps while differentiating between short-term needs and long-term transformation.
The Experience You’ll Need
We’re looking for someone who demonstrates proactive leadership and experience in:
-
Transformative Leadership
- Inspiring senior teams and driving multi-stakeholder change.
- Proven skills in negotiation and supplier management, navigating complex IT contracts.
-
Technical Expertise
- Hands-on experience with:
- Cloud platforms: Azure, AWS
- Analytics tools: Power BI
- Project methodologies: PRINCE2, Agile PM Scrum
- Frameworks: TOGAF, DAMA CDMP, ISO 27001 (or agile cybersecurity certs like CISM/CISSP)
- Service management: ITIL (essential)
- Hands-on experience with:
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Data Storytelling & Business Insight
- Turning data into clear, compelling insights that influence decisions.
-
Strategic Business Partnering
- Trusted by executives to bridge technical and commercial challenges.
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Qualifications & Relevant Background
- Formal qualifications/career foundation in IT, data, computer science, or industry-specific roles.
-
Soft Skills
- Visionary yet pragmatic —can transpire strategy into focused execution.
- A keen eye for systems resilience with railway experience a plus, but not essential.
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Other Considerations
We’re an Armed Forces Covenant/Disability Confident employer—we invite applications from all eligible candidates.
- Salary, pension, and 25+ days leave included.
- Free rail travel (early retirement on offer).
Next Steps
- Applications may close early—submit promptly.
- Proof of right to work in the UK, DBS police checks, and a medical assessment are required.
- No visa sponsorship for this role.
About Southeastern
A top-tier public transport provider for London/Kent/East Sussex, with sustainability and culture as organisation pillars.
- Challenges: 1,700 daily trains, ~500,000 passengers, 180 stations.
- Cultural Values: "Tiny moments matter" senior leadership champions daily improvements for customers and colleagues.
- Inclusion: Named Great Place to Work (2023) and a WORK180 recognised employer for women.
Interested? Apply now.
SE Trains Limited.
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