D R Newitt Recruitment
General Manager (Electronic Security Systems)
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General Manager / Senior Operations Manager - UK & Ire
A Global Security Solutions business is currently recruiting for a General Manager / Senior Operations Manager to look after UK & Ire.
This role will require significant experience within the Integrated security systems industry and within an operational, or general management role. Knowledge of a variety of Access Control and Enterprise systems from installation to commissioning.
Significant experience managing business performance and strong experience in business planning, regional growth, and performance improvement. Experience working across sales, service, operations, and project delivery environments.
This role will have full leadership responsibility for the commercial performance, operational direction, and people leadership across UK & Ireland. This position will act as the senior point of ownership for these countries, with responsibility for driving profitable growth, strengthening customer relationships, improving contribution to regional performance, and ensuring projects and service activity are delivered.
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The position will also play a key role in developing and managing major customer relationships and strategic projects, particularly larger and more complex opportunities while ensuring the business has the right operational and organisational structure, local partnerships, and regional support in place.
General Manager responsibilities – UK & Ire
- Take full accountability for stabilising and resetting business performance across UK & Ire, addressing underperformance across revenue, margin, delivery and leadership capability
- Rapidly diagnose performance gaps, risks and structural issues across the region (commercial, operational and organisational), and implement clear, time-bound corrective actions
- Own and drive commercial rigour across the region, ensuring disciplined pricing, margin management, cost control and deal governance
- Assume direct ownership of regional financial performance, including revenue, forecasting accuracy, budget management and cash discipline
- Intervene decisively where standards are not met, including addressing underperformance at leadership and team level with clarity, pace and fairness
- Reset expectations and accountability across Sales, Operations and Functional teams, ensuring clear ownership of outcomes rather than activity
- Rebuild credibility with key customers and partners, acting as the senior executive lead for major accounts and strategic projects (including opportunities above €1m)
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