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Pizzeria General Manager – Where You Can Be Your True Self
You’ll be the commercial leader of your very own Pizzeria — entrepreneurial, ambitious, and passionate about building relationships with your community.
This is a high-growth role with plenty of scope to shape your own success. Lead a multichannel business, inspire your team, and deliver strong performance through results-driven leadership—all while maintaining our world-famous pizza quality and exceptional service.
What You’ll Do
- Drive financial success through bold strategic and commercial initiatives
- Ensure unwavering adherence to the highest quality and safety standards
- Build and lead a winning team by effectively recruiting, training, and managing performances
- Consistently exceed customer expectations with unmatched service that leaves a lasting impression
- Take ownership of day-to-day operations, demonstrating leadership across all aspects
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Who You Are
- Proven management experience in a customer-facing environment, ideally within hospitality
- A natural leader with the ability to create and motivate a high-performing team
- Exceptional P&L management skills to optimise business performance
- Creative, autonomous, and responsible, with a proactive attitude
Benefits
- Performance bonus scheme of up to 25%
- Share of Tronc* (fair share of gratuities across all teams)
- Complimentary food on shift
- State-of-the-art pension & life assurance provision
- 50% off all pizza and drinks when off work
- Personal and family wellbeing support
- Referral bonus of £1,000 if you recommend a successful new manager
- Development and progression opportunities to grow within our thriving business
Who We Are
Since 1965, we’ve brought PizzaExpress and Milano to the hearts of millions across the UK and internationally. Our communities and spectacular food are the cornerstone of our success—our people are at the heart of everything we do.
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Your very own career expert that helps elevate your application to the next level.
Here, you can be yourself. Inclusivity and respect define who we are as a business and a family of brands. PizzaExpress and Milano is a place where everyone is welcome, everyone belongs, and your true self is celebrated.
We assess each application based on talent—not background, experience, or identity. If you’re invited to interview, simply let your interviewer know at the time of booking if you need any reasonable adjustments to make the process work for you.
Tronc: Our unique card gratuity system ensures all tipping contributions go back to staff—shared between waiting and non-waiting teams. It’s paid alongside your regular wages at the end of each pay period, reflecting the very best of hospitality.
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