The Inn Collection Group
General Manager - Live In
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What Makes the Perfect Pub?
It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team at the heart of everything we do.
About The Inn Collection Group
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, and honesty, with the goal of Making People Happy.
Our Benefits – How We Say Thank You!
Celebrate your birthday with an extra paid holiday. Build your future with support from our Lead-Inn development programme. Take paid breaks to rest and recharge—on us. Enjoy 50% off food at any of our Inns. Relax with a stay at any of our Inns during January, February, and March for just £1. Get 1/3 off room bookings year-round to explore our beautiful locations. Experience £50 off same-day bookings for spontaneous trips away. Between 15% off bed and breakfastfor your loved ones. Access 24/7 confidential support through our Employee Assistance Programme.
Tronc equals shared tips—what works for everyone! Contribute to a company that gives back through Give-inn back scheme. Join an award-winning team, recognised as the Best Pub Employer at the Publican Awards.
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The Waterhead Inn Location
With Waterhead Pier directly opposite and located just a short stroll from the vibrant centre of Ambleside, The Waterhead Inn is the perfect starting point for exploring the breathtaking Lake District. Enjoy:
- An ideal base for outdoor adventures, scenic walks, and natural beauty.
- Easy access to local shops, restaurants, and attractions.
The Role: General Manager – The Waterhead Inn
Are You the Right Fit?
As General Manager, you’ll bring your expertise in food and hospitality to lead the team and ensure every guest feels truly cared for. Key aspects of the role include:
Key Responsibilities
- Leadership & Guest Experience – Work in a fast-paced environment, staying calm under pressure, and prioritising outstanding guest experiences.
- Managing the Senior Team – Oversee assistant managers, head chef, and head housekeeper, driving long-term success through clear vision and support.
- Financial & Commercial Accountability – Ensure efficient budgeting, cost control, and financial oversight—including-reviewing business procedures, monitoring P&L accounts, and managing labour planning.
- Team Inspiring & Development – Hire, train, and mentor your team, fostering a culture of growth. Build a supportive, inclusive environment where everyone thrives.
- On-site Responsibilities – Occasionally oversee guest care after hours and, when required, stay on-site to maintain a seamless experience.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
You’re passionate about food, hospitality, and leadership with a drive to create unforgettable guest experiences.
Why the Role Excites Us
This role offers Terry’s passion, leadership, and the chance to drive courageous results while fostering unparalleled guest satisfaction. See Terry’s vision for our management roles here: Watch here.
The role also comes with colleague accommodation—learn more here.
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