The Big Bakes
General Manager
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General Manager
Location: Salford, Central Manchester
Hours: 40 hours per week
Salary: £35,000 + Performance Bonus of up to £5,000
About Us
Join the team at The Big Bakes, the UK's Number 1 baking event, and be part of creating unforgettable experiences. Our secret? A team that brings joy and excitement to our baking tents every day.
We’re all about making work a delightful place to be, combining high energy, strong leadership, and exceptional guest experiences under one roof. If you love being part of a unique concept in a fast-paced environment, and leading a team to deliver something truly special, then keep reading.
Our Baking Promise
- Baking Experience for 4 after probation
- 50% off food and drinks
- 50% staff discount on up to 6 additional tickets per year
- £150 hospitality referral bonus and £250 baking referral bonus
- 24/7 counselling, legal, and financial advice support
- 24/7 online GP access
- Your birthday off
- Two incredible team parties each year
- And plenty of cake
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The Role
As General Manager of The Big Manchester Bake, you will take full ownership of site performance, team leadership, and guest experience.
This is a hands-on leadership role where you’ll set the tone on the floor while ensuring the venue runs smoothly and efficiently behind the scenes. You’ll balance operational excellence with atmosphere, creating a space where teams thrive and guests leave smiling.
The site includes a stunning on-site café/bar and hosts private bookings, corporate events, brand activations, and our famous 90-minute baking sessions.
You will:
- Lead and develop a high-performing hospitality and baking team
- Drive exceptional, high-energy guest experiences
- Oversee day-to-day operations and maintain outstanding standards
- Manage stock, suppliers, and overall site performance
- Work closely with central Operations, Sales, and Marketing teams
- Identify opportunities to grow revenue and elevate the experience
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Who We’re Looking For
We’re looking for a confident, people-focused leader who thrives in fast-paced hospitality or experiential environments.
You will be:
- Operationally strong and commercially aware
- A visible and motivating leader
- Calm under pressure and solutions-focused
- Experienced in events, hospitality, or competitive socialising venues
- Confident leading recruitment, performance management, and team development
- Know how to keep energy high, standards consistent, and teams engaged - creating an environment where both people and performance rise together.
Why This Role is Exciting
Manchester is a key city for experiential hospitality, and this role gives you real ownership within one of the UK’s most exciting live event concepts.
You’ll shape culture, drive performance, and lead a venue that delivers memorable moments - and plenty of baking joy - every single day.
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