The Arts Club
General Manager — The Brasserie at The Arts Club
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A Stage Unlike Any Other
In 1863, a group of artists, writers, and free thinkers gathered with a shared conviction: that the finest conversation, the boldest ideas, and the warmest hospitality belonged together under one roof. Charles Dickens dined here. Whistler argued here. Rodin was inspired here.
The Arts Club was born not as a venue, but as a living expression of creative life — and it has never stopped.
At the heart of that life today are the people and spaces that bring our club to life every day. This is more than an operation — it is an environment where members connect, create, and return time and time again because something about it feels truly special.
It takes an exceptional person to be part of that.
That person might be you.
The Role
As General Manager of the Brasserie, you will be the custodian of one of London’s most distinctive dining spaces. You will lead a talented team, set the tone for every service, and ensure that each member and guest feels not just well looked after, but genuinely seen — the way only The Arts Club can.
This is a hands-on, high-impact leadership role. You will own the full operation: service excellence, financial performance, team development, and the kind of quiet, intuitive hospitality that turns first visits into lifelong loyalty. You will work closely with senior leadership, bringing both commercial rigour and genuine warmth to everything you do.
You will also work in close partnership with our Executive Chef, Jean‑Luc Mongodin, who leads the Brasserie’s seasonal Mediterranean offering, and our Executive Pastry Chef, Claude Lamarche, a classically trained pastry chef with experience in Michelin‑starred kitchens and some of London’s most prestigious establishments.
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The Brasserie is the heartbeat of the club. You will be its keeper.
What You Will Do
- Lead the day-to-day operation of the Brasserie with confidence, creativity, and care
- Inspire, develop, and retain a team that shares your belief in exceptional service
- Drive financial performance through smart operational management and a culture of excellence
- Own recruitment, training, scheduling, stock control, and reporting
- Uphold and elevate the member experience — knowing faces, remembering preferences, anticipating needs
- Ensure full compliance with health & safety and licensing requirements
- Collaborate with senior leadership to shape the Brasserie’s ongoing story
- Champion a team culture where people feel proud to come to work
Who You Are
You have led a high-quality restaurant or brasserie operation before — ideally within luxury hospitality or a members’ environment — and you know what genuinely great service feels like from the inside. You lead by example. You stay calm when it matters most. You understand that the finest hospitality is never accidental; it is crafted, rehearsed, and delivered with intention every single shift.
But beyond the operational credentials, you are someone who cares. About your team. About the members. About the small details that create the moments people remember long after they’ve left the table.
You thrive in an environment steeped in character and history, and you bring your own.
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In return, we offer an excellent range of rewards and benefits, including:
- Private medical benefits
- Life Assurance
- Long Service Awards
- Reward Gateway Benefits Scheme
- Discounts on food & beverage in our restaurants and sister businesses
- An exciting range of learning and development programmes & opportunities for continual progression
- Enhanced maternity pay
- Enhanced sickness pay
- Complimentary meals while on shift
- Employee Assistance Programme
- Birthday extra day off
*Terms and conditions apply to all the above benefits
Eligibility
In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.
*Note*: Recruitment agencies, we love what you do, but this time we’ve got it covered — so no need to call us. Thanks for understanding!
*Disclaimer*: Your personal data will be processed in accordance with The Arts Club’s Employee Privacy Policy (available via the link). As part of our recruitment activities, we may share your application and CV with companies within The Arts Club group and affiliated businesses where this is necessary or relevant to your application or potential future roles.
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