Love's Travel Stops & Country Stores
General Manager - Truck Care
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General Manager - Truck Care
Truck Care General Manager – Love’s Travel Stops & Country Stores
Welcome to Love’s! The Truck Care General Manager plays a key role in ensuring the smooth and efficient operation of our high-volume, multifaceted truck care facility. You will lead staff, including Service Advisors, to provide exceptional customer service, manage processes, and execute strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the retail industry and ready to make a difference.
Responsibilities
- Ensure a safe, clean, and well-maintained location while delivering exceptional customer service, maintaining facility health, handling proper merchandising, and implementing effective marketing processes.
- Drive sales of products and services through:
- Efficient ordering, stocking, inventory management, and waste management
- Oversee proper task execution, compliance with safety practices, schedule, cash integrity, talent acquisition, employee development, and support HR functions.
- Collaborate with team members to train and develop staff for maximized customer service excellence.
- Analyze financial reporting, including profit and loss (P&L) statements, and implement business changes to capitalize on opportunities.
- Address customer feedback to refine and improve the overall guest experience.
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Experience
- 2+ years in retail, restaurant, travel stop or convenience store, big box, grocery, or department store management.
- 2+ years’ experience managing operations within an annual sales volume of $2+ million.
- 2+ years’ experience interpreting and impacting budgets and P&L statements.
- 2+ years’ experience supervising and training 10+ employees.
Skills & Demands
- Exceptional communication and interpersonal skills with a customer-satisfaction mindset.
- Strong organizational and multitasking abilities with sharp attention to detail.
- Intermediate-level proficiency in Microsoft Office (Outlook, Word, Excel).
- Ability to frequent lift/move items over 50+ pounds.
- Willingness to complete a pre-employment background check, drug screen, and motor vehicle report.
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Benefits
- Company-funded tuition assistance (Fuel Your Growth with Love’s)
- Paid Time Off
- 401(k) – 100% company match (up to 5% of salary)
- Access to Medical, Dental & Vision Insurance (available after 30 days)
- Competitive pay
- Career development opportunities
- Quarterly Bonus Program
- Immediate hiring
- Profit Sharing – Love’s Shares
Company Culture
Love’s Travel Stops and Country Stores was honored as the 2023 Better Work Award winner by Indeed, proving our commitment to fostering a caring and engaged workplace.
Why Love’s stands out:
- A family-owned business headquartered in Oklahoma City, fueling customer journeys since 1964.
- Innovation-driven, supporting commercial fleet drivers, RVers, consumers, and alternative energy customers across nearly 40,000 team members.
- Deeply invested in community engagement with an inclusive and award-winning work environment.
Love’s is an Equal Opportunity Employer. Veterans are encouraged to apply.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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