twentyAI
General Manager - TWE46342
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The opportunity
A venture-backed robotics company is bringing its autonomous delivery fleet to the UK, and is hiring the person who will own the launch.
The technology is already live across multiple cities in the US and Europe, with hundreds of thousands of completed deliveries for thousands of merchants, this is a proven model, not an experiment, and the UK is the next market to scale.
You'd be the founding General Manager for London, with a clear path to owning the wider UK rollout as the fleet grows from an initial deployment into the hundreds within the first year.
What you'd own
- City-level operations end-to-end: fleet health, deployment zones, and uptime across every active merchant location, measured against hard numbers, completion rate, uptime, cost per delivery.
- Merchant relationships: onboarding, incident resolution, and the day-to-day partnership that keeps restaurants and retailers happy with the service.
- A local team: hiring, training, and managing the on-the-ground staff who keep the fleet running.
- Local presence and expansion: representing the company with merchants, local government, and municipal partners as the operation grows into new UK cities.
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What you'd bring
- 5–7 years in a hands-on, physical-world operating role, restaurant, fulfilment, or field operations management, or a similar background in logistics, micro-mobility, or food delivery.
- A track record managing a direct labour workforce, hiring, scheduling, performance.
- A metrics-driven instinct: you set your own KPIs and chase them without being asked.
- Comfort moving between a spreadsheet and a street-level problem in the same afternoon.
- The appetite to build something from close to zero, and the flexibility that comes with it, this is a live, physical operation running long hours, seven days a week.
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Why this one
Very few operators get to launch a new category in a new market with the parent company's playbook, capital, and technology already proven elsewhere. This is that kind of seat, high ownership, high visibility, and a role that's designed to grow with the market rather than stay fixed.
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