Zizzi Restaurants
General Manager - UK
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General Manager - UK
General Manager – Zizzi
Calling all Pizza lovers! (And yes, Pasta lovers are very welcome too!"
Zizzi’s General Managers play a critical role in shaping the success of their restaurant. You’ll collaborate closely with the Head Chef, live and breathe our values, and lead by example—rolling up your sleeves daily to create outstanding experiences for every customer.
With a competitive salary, a generous bonus scheme, and a tronc system, we reward excellence—while offering perks that make it even sweeter, like discounted dining on shift, payload opportunities, and 28 days’ holiday (pro rata).
What Will You Get?
- Generous tronc system – Earn rewards from your customers
- Discounts – 50% off meals & drinks at Zizzi & ASK Italian
- Always-fed staff – Free or heavily discounted meals while working
- Instant wage access via Wagestream
- Workplace wellness – Employee Assistance Programme (free GP access + wellbeing support)
- Career growth – Training, progression, and pension contributions
- Voucher schemes – Discounts on travel, cinema, and big brands
- Connectivity & convenience – Access to rotas, payslips, and exclusive Zizzi community content
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Your Responsibilities
🔥 Leadership & Team Development
- Recruit, onboard, and retain top talent—fostering a team of engaged superstars who embody our values
- Develop and inspire staff to deliver exceptional customer service, ensuring every visit is a Great Time
- Lead with enthusiasm and energy, guiding by example
🍕 Passion for Food & Service
- Drive competency in food expertise—ensuring flawless plating and maximum quality
- Share love for Italian dining culture with staff and guests
- Encourage a customer-focused mindset—listening, adapting, and resolving issues with excellence
💰 Profitability & Business Growth
- Smash financial targets by optimising workflows, reducing waste, and increasing profitability
- Analyse performance, identify gaps, and implement actionable improvements
- Stay ahead with operational efficiency
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📋 Compliance & Standards
- Be the final authority on policies, health & safety protocols and legal compliance
- Train and enforce consistency across team members
- Ensure a safe, inclusive, and high-performance working environment
The Zizzi Difference
Our Values – Keep Them Alive
- 🌱 Growth – Constantly evolving to be better than yesterday
- 🎭 Individuality – Celebrating diversity and unique contributions
- 🚀 Drive – Embracing challenges, never cutting corners
- 🤗 Togetherness – Teamwork as our foundation
- ✨ Fun – Balancing ambition with a lively, positive atmosphere
At Zizzi, we’re a family—customers included. It’s never ‘me’ vs. ‘them’.
Ready to sizzle and lead? Be you—enthusiastic, skilled, and heart-fuelled. Apply today!
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