Zizzi Restaurants
General Manager - UK
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General Manager - UK
Calling all Pizza Lovers!! (Pasta lovers are welcome too!)
Role: Zizzi General Manager
Calling all food and service passionate professionals—We’re offering a competitive salary, an on-site bonus scheme, and a generous tronc system for exceptional talent.
About the Role
Zizzi General Managers play a crucial role in driving the success of our restaurants. You’ll collaborate closely with the Head Chef, promoting our culture and values while setting the tone for a high-performing team.
Key Traits We Look For:
- A team player with infectious enthusiasm
- A no-nonsense attitude—roll up sleeves, get stuck in, and lead by example
- A passion for food and service that is uncompromising in its quality
- Someone who thrives in a fun, fast-paced, and family-oriented environment
What Will You Get?
- Financial incentives
- Competitive salary & generous on-site bonus scheme
- Tronc (employee tip pool) based on customer feedback
- Perks & Discounts
- 50% off meals at Zizzi & ASK Italian (including drinks) for you and your friends
- Heavy discounts on menu items when on shift (so you never go hungry!)
- Instant access to earned wages through Wagestream
- Discounts across the UK high street (cinemas, travel, retailers)
- Support & Wellbeing
- 28 days paid holiday (pro rata for part-time roles)
- Employee Assistance Programme with access to GPs and wellbeing support
- Career Growth & Benefits
- Free access to the Zizzi Community Platform (rotas, payslips, and more)
- Pension contributions
- Clear opportunities for progression within the business
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Key Responsibilities
You’ll be at the forefront of every aspect of our restaurant’s success—here’s a flavour of what’s involved:
Team Leadership
- Recruit, onboard, and develop top industry talent
- Foster an engaged, motivated workforce who embody our culture
- Retain exceptional staff—because a great team makes the difference
Customer Experience
- Lead with exceptional customer service
- Coach your team to deliver a “Great Time” for every customer
- Ensuring flawless guest satisfaction—every visit should be unforgettable
Food & Operational Excellence
- Develop deep knowledge of Zizzi’s unique menu and ensure high standards in every dish
- Deliver sustainable operational efficiency— balancing food quality with profitability
Financial Success
- Drive revenue growth and maximise restaurant profitability
- Actively review business metrics and optimise operations
- Devise strategies to continuously improve performance
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Policies & Safety
- Be the absolute authority on Zizzi’s standards, compliance, and policies
- Maintain top-tier safety and wellbeing standards for your team and customers
Zizzi Values – What Matters to Us
Every role at Zizzi is built on our core values—these are who we are and how we operate:
- Growth – We’re constantly better than yesterday—achieving growth for our business, teammates, and the community.
- Individuality – We celebrate what makes us unique, valuing diversity and encouraging everyone to be their best self.
- Drive – We make things happen, avoiding shortcuts while pushing our teams to strive for excellence.
- Togetherness – We’re all in it for more, backing each other up through challenges and celebrating successes as one.
- Fun – We take our ambitions seriously, but we don’t take ourselves too seriously either—enjoying the journey along the way.
*At Zizzi, it’s always about "We." whether it’s team members, customers, or the whole Zizzi family.
Elevate your career with Zizzi—where passionate enthusiasts come together to serve, inspire, and grow. Start your Great Time at Zizzi today! 🍕 😊
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