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General Manager – Hungry Horse
As General Manager, you’ll have the freedom and opportunity to build a business you’re proud of, while developing your team and creating a welcoming atmosphere for customers. From your first day, you’ll lead by example, ensuring everyone—customers and team alike—enjoys an amazing experience from the moment they step through the door.
About the Role
Company Description
Join Hungry Horse, where drinks flow and plates are piled high. Our pubs bring families, friends, and communities together with food, drinks, and events—whether it’s footy match days, family outings, after-work drinks, or pool tournaments—there’s always something special happening. Beyond great food and drink, we foster community spirit by supporting local causes that matter most to our customers.
Benefits Package
We recognise hard work and reward it generously:
- Competitive salary and pension contribution
- Career progression across renowned brands
- As one of the UK’s top apprenticeship providers, Hungry Horse offers training and development at every career stage.
- Staff discounts
- 33% off food and drink for you, 15% off for your loved ones across our brands
- 50% off you and 25% off for friends/family at Greene King inns and hotels (with some locations offering a staggering 90% discount to staff!)
- Well-being support
- Free employee assistance programme, covering mental health, financial, and legal advice
- Family-friendly maternity/paternity policies
- Designated Menopause Friendly Employer status
- Wage advancement via Wagestream to access earnings early
- Loyalty rewards
- Retail discounts including 30% off at Superdrug, plus exclusive perks with Three Mobile and other collaborators
- Refer-a-friend bonus – earn up to £1,500 when successfully referred colleagues are placed
- In-house retail discount – access discounts up to 30% off quality retail products
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Responsibilities
You will drive business growth and set the tone for exceptional service:
- Collaborate with the business development manager and leadership team to boost pub sales.
- Lead by example: Champion our brand values while fostering daily team engagement, ensuring customers leave with unforgettable experiences.
- Hire and develop talent to equip your team with the skills needed to delight customers.
- Uphold and reinforce our brand standards, safety protocols and customer/team well-being day-in/day-out.
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Additional Notes
- A personal licence is mandatory; if you do not have one, you must commit to acquiring it before starting.
Requirements
What You’ll Bring to the Role
- Exceptional standards: Unwavering attention to detail in running a successful, operational pub.
- People-focused mindset: Charismatic communicator with proven leadership skills in hospitality, retail, or similar high-pressure environments.
- Financially astute: Business-savvy, with a commitment to budget control and profit & loss (P&L) oversight.
- Authentic, inclusive style: Embrace individuality, foster team care, and prioritise sustainability.
- Track record & enthusiasm:
- Desired: Sizeable success as a General Manager (or equivalent leadership role).
- Essential: Industry experience (ideally hospitality, retail, or fast-paced sectors) paired with the right attitude and growth mindset.
- Self-proclaimed: You thrive best when learning something new and enjoying fresh challenges.
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