Sainsbury's
General Merchandise Manager
Kempston
£32.7k/yr
Posted 1 day ago
How your CV stacks up
1Upload CV
2Analyse CV
3Improve CV
Upload your CV to see how well it fits this job role
?%
General Merchandise Manager
Senior General Merchandise Manager
Key Responsibilities
- Taking full responsibility for managing our non-food products, ensuring they are presented exceptionally—delighting our customers every time.
- Overseeing daily operations from the shop floor to the warehouse, maintaining seamless functionality across all areas.
- Coordinating people management, including:
- Managing performance and capability
- Conducting disciplinaries
- Ensuring accuracy in scheduling and payroll
- Assuming overall store responsibility at times, providing clear direction and support to colleagues to meet customer expectations.
What Makes a Fantastic General Merchandise Manager
A perfect candidate will:
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Have previously managed teams in a fast-paced, operational environment.
- Be customer-obsessed, modeling top-tier service and coaching teams to mirror that mindset.
- Consistently deliver KPIs and measurable performance outcomes.
- Possess the ability to resolve employee-related challenges, such as disciplinaries or performance issues, with fairness and confidence.
- Take comfortable leadership in operations, even when senior management is absent.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Essential Requirements
- Customer Experience Expertise:
- A traction record in delivering exceptional customer service.
- Evidence of coaching colleagues to continually raise performance standards.
- Team Leadership:
- Proven track record of leading teams in a dynamic, customer-facing industry (retail, food service, hospitality, etc.).
- Demonstrated ability to inspire, drive high performance, and foster a thriving workplace culture.
- Operational Management:
- Experience in high-volume, fast-paced environments where daily operations, problem-solving, and team alignment are critical.
- Field-proven success in areas like sales, stock control, customer satisfaction, and engagement.
- Employee Relations & Leadership:
- Hands-on experience handling people management—including performance reviews, absence handling, and formal employee relations cases—with confidence and fairness.
Trusted by 25,000+ job seekers
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
People Management
Operational Management
KPI Delivery
Employee Relations
Customer Service
Performance Management
Scheduling
Inventory Management
Coaching
Leadership
Conflict Resolution
Retail Operations