Bentley Birmingham
General Sales Manager
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Company Description
Bentley Birmingham is an official Bentley Motors dealership, dedicated to delivering exceptional customer service and maintaining the power and performance of Bentley vehicles. The dealership provides a range of manufacturer-approved services, ensuring that each vehicle is cared for to the highest standards. Team members work with a prestigious brand and discerning clientele, contributing to a luxury automotive experience. Bentley Birmingham offers a professional environment where expertise, attention to detail, and commitment to excellence are highly valued. Joining the team means representing a globally recognized luxury marque in the Birmingham area.
Role Description
The General Sales Manager is responsible for leading and overseeing the sales operations of the dealership in a full-time, on-site role based in Birmingham. Day-to-day tasks include:
- Managing the sales team
- Setting and monitoring sales targets
- Coaching and developing team members
- Ensuring a high-quality customer experience throughout the sales process
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The role involves:
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- Forecasting and reporting on sales performance
- Optimizing stock and vehicle presentation
- Collaborating with other departments to deliver seamless service
- Building and maintaining strong relationships with clients
- Overseeing negotiation and deal closure
- Ensuring compliance with Bentley standards and dealership policies
This position plays a key role in driving revenue growth, upholding brand values, and maintaining a high level of professionalism in all customer interactions.
Qualifications
- Proven experience in automotive sales management, preferably within a premium or luxury brand environment.
- Strong leadership and team management skills, including coaching, performance monitoring, and developing sales professionals.
- Demonstrated ability in creating and executing sales strategies, setting targets, and analyzing performance metrics.
- Excellent customer relationship management and negotiation skills, with a focus on delivering a premium client experience.
- Solid commercial and financial acumen, including budgeting, forecasting, and margin management.
- Effective communication and interpersonal skills, with the ability to collaborate across departments.
- High level of integrity, professionalism, and attention to detail aligned with a luxury automotive brand.
- Comfort with dealership management and CRM systems, and basic proficiency with standard office software.
- Ability to work on-site full time in Birmingham and adapt to a fast-paced, target-driven environment.
- Relevant education or training in business, sales, or a related field; prior experience in a dealership management role is highly beneficial.
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