French Selection (FS)
German and Hebrew speaking Account Coordinator
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German and Hebrew speaking Account Coordinator
German and Hebrew speaking Account Coordinator
Location: Watford
Contract: Hybrid working available after training
Salary: Up to £30,000 per annum plus benefits
Ref: 8240GH
About the Company
A well-established and award-winning company with international operations.
French Selection is a leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business across industries and services. They are known for their focus on German-, French-, Italian-, and Spanish-speaking roles as well as other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese, Arabic, and more.
Main Duties
Your role will involve:
- Being the point of contact for customers and maintaining strong client relations
- Ensuring successful and long-lasting customer relationships to enhance customer retention
- Addressing customer concerns and implementing solutions to improve satisfaction
- Collaborating with internal departments as a liaison for clients
- Informing clients about our product portfolio and identifying opportunities for additional sales
- Monitoring customer spending patterns to provide personalised recommendations
- Supporting with client administration
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The Role Expectations
The Account Coordinator must:
- Maintain long-standing, successful client relationships to boost retention
- Quickly and proactively address concerns and resolve issues >to increase satisfaction
- Liaise between customer interactions and internal departments
- Frequently highlight product opportunities, reinforcing trust and driving revenue
- Study customer spending behavior and suggest relevant growth strategies
- Handle basic client administration tasks
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Requirements & Qualities
Essential Skills & Experience
- Fluency in German and Hebrew (written and spoken)
- Customer service or account management experience
- Proactive, confident, and dynamic personality
- Strong organisation, patience, and adaptability skills
- Excellent communication skills and ability to work collaboratively as a team player
- Proficient in basic IT skills
Benefits
The role includes a salary of up to £30,000 annually, alongside a comprehensive package of benefits administered by French Selection.
Apply: Visit French Selection UK and search for job reference 8240GH to submit your application.
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