Nordic Staff
German Speaking Junior Sales
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Early CX / CS Career upstep. # Start SEPTEMBER 7th # £50k+ # Visa Required # London Office # Training & Induction in USA
This is a full-time entry-level position that offers German-speaking individuals an opportunity to apply their skills in a dynamic work environment while developing well-rounded competencies across key products and services.
It requires you to be a self-starter, work effectively as part of a team, and be willing to support all day-to-day operations inherent to a rapidly growing organisation, as you will be a critical link between customers, sales, business development, and management.
The Job:
- Proactively service and support German speaking clients
- Field incoming calls, handle contractor customer inquiries and troubleshoot problems
- Handle client account management functions, including invoicing and collections
- Proactively analyse customer service processes and bring forth ideas for continuous improvement
- Research and develop various resources and reference documents for German speaking clients
- Support and participate in the organisation’s Continuous Improvement Program
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The Successful Person will have:
- UK residency
- Bachelor’s degree from an accredited university
- Proficient computer skills in programs, ie Word, Excel, and PowerPoint
- Demonstrated personal initiative
- Proficient presentation skills
- Solid analytical and problem-solving ability
- 1 - 3 yrs customer service experience
- Desire to assume increasing levels of leadership responsibility
- Ability to work on multiple tasks simultaneously
- Excellent verbal and written communication skills
- Strong organisational skills and attention to detail
- Ability to work well in a fast-paced environment
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Language requirements:
- Native-level German language
- Business-level English
Salary:
£47,000 – £52,000
Location:
[G. London] City of London
Job type:
Permanent - Office Based
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