Terry Parris Associates Ltd
German-Speaking Technical Engineer
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German-Speaking Technical Engineer
Job Title: German-Speaking Technical Engineer
Location
Lewes, East Sussex, UK, with regular travel to Wuppertal and customer sites across Germany
Salary
£55,000–£65,000 DOE
Working Pattern
UK-based, predominantly on-site in Lewes; regular overseas travel and occasional night work
TPA Recruit is supporting an established international manufacturer of passenger information systems in the appointment of a German-Speaking Technical Engineer.
This UK-based role will provide technical support to the company’s German subsidiary, customers, and integration partners. It combines customer-facing technical support, hardware and software troubleshooting, system integration, project delivery, installation, training, and regular travel to Germany.
The successful German-Speaking Technical Engineer will work closely with technical, sales, development, and production teams in the UK and Germany. You will manage several projects at once, resolve technical issues, support vehicle-based systems, and help customers implement reliable solutions.
Key Responsibilities
- Provide first-line technical support in fluent German and English by telephone, email, and onsite visits.
- Diagnose and resolve hardware, software, networking, and system integration issues affecting passenger information equipment.
- Support projects from initial consultation and protocol definition through hardware selection, software implementation, vehicle integration, and installation.
- Carry out site evaluations, installations, retrofits, and technical investigations at customer and OEM locations in Germany.
- Create databases and media content for onboard equipment and coordinate integration with third-party vehicle systems.
- Deliver technical training to customers, partners, and internal teams.
- Produce accurate technical documentation and maintain clear records for future support.
- Work collaboratively with the UK Technical Manager, German Sales Manager, and cross-functional colleagues.
- Travel regularly to the German office in Wuppertal and customer sites, with occasional wider international travel and night work.
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Essential Experience and Skills
- Fluent German and English, both written and spoken.
- Degree-level qualification or equivalent experience in electronics, software, or a related technical discipline.
- Experience providing technical support directly to customers in a hardware, software, electronics, or engineering environment.
- Knowledge of programming or scripting languages such as Python, Lua, C, C++, C#, or.NET.
- Experience configuring and diagnosing Ethernet networks and communication protocols.
- Practical, methodical approach to troubleshooting and problem solving.
- Ability to manage multiple projects, priorities, and customer issues under pressure.
- Clear technical communication skills and confidence working with internal and external stakeholders.
- Full driving licence and willingness to travel regularly to Germany and internationally.
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Desirable Experience
- Knowledge of serial communications such as IBIS, RS232, or RS485.
- Experience with Linux systems, electrical or electronic design, circuit diagrams, or vehicle wiring.
- Background in public transport, automotive, manufacturing, or passenger information systems.
- Experience working with cross-functional and internationally distributed teams.
Benefits
- £55,000–£65,000 salary depending on experience.
- 25 days’ annual leave, increasing with service to 30 days, plus bank holidays.
- Private medical insurance.
- 6% employer pension contribution.
- Discretionary company performance bonus.
- Enhanced family leave, employee assistance programme, company events, and long-service recognition.
This position suits a bilingual technical professional who enjoys combining hands-on engineering, structured problem solving, and direct customer support in an international environment.
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