Design911
German Speaking Trade Parts Adviser - UK Based
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Company Overview
At Design 911, we're specialists in automotive parts, styling, and performance upgrades. With decades of industry experience, we serve customers worldwide with high-quality components, expert knowledge, and a passion for vehicles of all kinds—classic to modern. As an Employee Ownership Trust (EOT), we foster a culture of commitment, collaboration, and continuous improvement. We believe in innovation, quality, and putting customers first.
Job Description
Are you a successful Parts Advisor and looking for a new challenge?! This is an opportunity to be part of the fastest growing Porsche specialist in Europe.
Working hours: Mon – Fri 8:00 – 17:30
Experience in a position as a Parts Adviser within the automotive industry is essential.
Responsibilities
- Multilingual, English with German
- Ordering, reserving parts, invoicing and payments
- General after-sales questions – working in a team with the service department
- Making estimates when necessary
- Achieve sales by prospecting, acquiring and maintaining accounts
- Answering all customer questions by phone, email and face-to-face
- Assist in checking parts inventory
- Maintaining contact with the workshops, service advisors and customers
- Occasionally reaching out to customers to offer special promotions
- Telesales is central to the position. Cold acquisition, building relationships and an entrepreneurial attitude. Making outbound calls is essential for this role.
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The Ideal Parts Advisor
- Multilingual, English with fluent German
- Experience in the automotive sector is required – preferably in the Porsche world.
- Works with colleagues to achieve higher profits and sales
- Committed to building excellent customer relationships and exceeding customer expectations
- Friendly but professional attitude, with integrity, discretion and objectivity
- Can demonstrate experience in a parts department
- Strong technical understanding of motor vehicle operation and a willingness to keep technical knowledge up-to-date to provide the most efficient service
- Good phone voice
- Great organisational skills
- Full, valid and clean driver's license
- Willingness to go to car shows that we host or as a business trip to meet clients
- Enjoys building long standing relationships
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Please only apply if you have the relevant experience.
Salary depending on levels of experience.
Job Types: Full-time, Permanent
Benefits
- Additional leave
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- On-site parking
- Profit sharing (EOT)
Ability to commute/relocate
- Hutton CM13 1TG: reliably commute or plan to relocate before starting work
Experience
- parts sales: 1 year (deal breaker)
- sales: 1 year (required)
Language
- german (required)
Work Location
- In person
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