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Global Congress Operations Manager

London
Posted 11 days ago
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Global Congress Operations Manager – ViiV Healthcare

At ViiV Healthcare, we are united by our purpose to leave no person living with HIV behind.

As Global Congress Operations Manager, you will play a critical role in delivering high-quality, impactful congress experiences that reflect our science, partnerships, and ambition.

You will lead the operational planning and delivery of ViiV Healthcare’s presence at major global congresses. This includes Tier 1 events such as IAS/AIDS and EACS/HIV Glasgow, ensuring delivery aligns with strategy, remains compliant, and meets consistently high standards.


Key Responsibilities

  • Lead end-to-end operational delivery of ViiV Healthcare’s presence at priority global congresses
  • Drive engagement planning aligned with global strategy, business priorities, and compliance requirements
  • Oversee the full congress lifecycle, including planning, booth development, logistics, and post-event evaluation
  • Manage on-site execution, including setup, stakeholder briefings, and issue resolution
  • Coordinate attendance, travel logistics, and engagement activities across global stakeholders
  • Build and manage strong relationships with congress organisers, suppliers, and external partners
  • Ensure delivery meets governance, compliance, and quality standards

Why You?

We are looking for a collaborative, proactive professional who excels in complex environments. You help bring structure to large programmes and build trusted relationships across teams. You focus on:

  • Delivery excellence throughout the congress lifecycle
  • Continuous improvement from planning to post-event evaluation

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You must possess the following:

✅ Experience in congress, event, or operations management in a regulated environment (e.g., healthcare, pharma, life sciences)

✅ Strong project management skills, capable of balancing complex timelines and priorities

✅ Experience delivering large-scale global events, covering logistics, budgets, and supplier management

✅ Exceptional stakeholder engagement skills, particularly working with global teams

✅ Understanding of compliance, governance, and external engagement requirements

✅ Highly organised, detail-focused, and solutions-oriented

✅ Ability to stay calm and effective under pressure in fast-paced environments

✨ Highly considered: Experience applying a customer experience (CX) lens to create impactful, engaging interactions. Background in communications, engagement, or content delivery—with the ability to simplify complex information for compelling experiences.


Closing Date for Applications

12th July 2026


Why Us?

At ViiV Healthcare, ending HIV remains our unfinished mission. Whether the number of people living with HIV is 40 million or one, we’re committed to pushing science, polls, and partnerships to turn the tide of the epidemic.

We are the only pharmaceutical company solely focused on ending HIV and AIDS. Born from a partnership between GSK, Pfizer, and Shionogi, we do things differently, combining research, manufacturing, policy, and collaboration to defy expectations in HIV treatment and care.

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Joining ViiV means you contribute globally, draw on GSK’s legacy, and enjoy full employee benefits from one of the world’s leading science and healthcare groups.

Our mission to leave no person living with HIV behind drives our dedication to inclusion and diversity—from groundbreaking innovation to ethical development and partnership with the HIV community. Our inclusive culture allows everyone to bring their full selves to work, fostering a stronger, more effective team aimed at achieving our bold goal.

ViiV is an Equal Opportunity Employer. We believe all qualified applicants should receive fair consideration without regard to race, colour, religion, sex (pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service, or any other protected basis under federal, state, or local law.


Important Notice to Employment Businesses/Agencies

ViiV does not accept referrals from employment businesses/agencies in respect of this vacancy. All referrals must be pre-approved. Operating without prior written authorization means no employment relationship binds ViiV and liable referral fees will not be paid.


US Licensed Healthcare Professionals

If you are a US healthcare professional, ViiV may need to record and report any travel-related expenses incurred on your behalf before employment to comply with US Pharma Transparency requirements. For details, visit CMS Open Payments Data.

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Skills

Congress Management
Event Management
Operations Management
Project Management
Stakeholder Engagement
Logistics
Budget Management
Supplier Management
Compliance
Governance
Detail-Oriented
Problem Solving
Customer Experience
Communications
Content Delivery

Location

London, England, United Kingdom

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