U.S. Bank
Global Corporate Trust - Relationship Manager
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Global Corporate Trust - Relationship Manager
Job Title: Transaction / Relationship Manager – Conventional Debt
About U.S. Bank and Elavon
At U.S. Bank, we believe in the courage to thrive—helping customers, businesses, and communities succeed through smarter financial decisions. Elavon, a U.S. Bank subsidiary, powers tailored payment solutions globally, driven by innovation and collaboration.
We uphold transparent, fair hiring practices, prioritising individual opportunity, an inclusive culture, and career growth through meaningful opportunities and transparency.
Company Context
Global Corporate Trust Team: Elavon’s Role
The Global Corporate Trust team supports financial institutions, corporates, and lenders with essential trustee and agency services, covering:
- Account bank
- Agent bank
- Collateral administrator
- Custodian
- Escrow agent
- Facility agent
- Paying agent
- Security agent
- Trustee
This role focuses on transaction and relationship management for Conventional Debt, including high-yield and investment-grade bonds.
Job Description
Responsibilities
The Transaction / Relationship Manager (Conventional Debt) at Elavon will:
- Manage key client relationships, driving profitability and customer retention.
- Review and negotiate deal documents—aligning transactions with U.S. Bancorp policies, regulatory requirements, and business objectives.
- Lead pre-closing and closing processes, coordinating internal and external stakeholders (legal, operations, analytics, client representatives).
- Propose fee structures based on market best practices, tailored to deal complexity.
- Develop a targeted customer outreach program to enhance relationship growth and satisfaction.
- Monitor market trends, competitor activities, and legal/policy changes impacting debt transactions.
- Coordinate internal deal set-up, review processes, and ad-hoc amendments (waivers, consents) for existing deals.
- Actively manage closing/growth of fee revenue through cost-efficiency improvements and automation initiatives.
- Ensure compliance with:
- Account opening/SAR (Suspicious Activity Reporting) procedures
- KYC/AML/BSA regulations
- U.S. Bancorp’s Code of Ethics, training, and ethics standards
- Partner with sales/relationship marketing to identify new business opportunities.
- Update existing clients on governance, compliance status, and fiduciary obligations.
- Report on and resolve customer issues, escalating as necessary to specialised units.
- Collaborate with onboarding teams to fulfil KYC/KYB requirements for all counterparties.
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Required Competencies
A top performer excels in these areas:
-
Drive for Results
- Persevering to achieve goals despite challenges.
- Consistently outperforming peers with relentless goal focus.
-
Collaboration
- Fostering inclusive, team-centred environments.
- Transparent information-sharing and support for colleagues.
-
Agility & Innovation
- Adapting to evolving priorities and exploring multifaceted solutions.
- Anticipating future business impacts and driving continuous improvement.
-
Risk Management
- Proactively identifying policy/legal/compliance risks and proposing solutions.
-
Ethics and Trust
- Adhering to high ethical standards, upholding transparency, and maintaining confidentiality.
Education and Experience Requirements
-
Education: Bachelor’s degree or 5–7 years of relevant experience in a related field.
- Preferred: Legal education, Corporate Trust, or transaction/relationship management experience.
-
Industry Knowledge: Strong proficiency in:
- Trusted- and agency-related documentation for debt capital markets.
- Executive decision-making in contention-relevant scenarios, prioritising relationship growth.
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- Skills:
- Negotiation & conflict resolution (written and verbal).
- High-standard customer service (account preservation, preservation of customer focuses).
- Risk identification and compliance navigation.
Legal and Policy Considerations
This role qualifies as a Controlled Function under CBI regulations.
Applicant Requirements
Upon joining, eligible applicants agree to provide:
- Reasonable grounds for employment alignment with CBI’s Fitness and Probity Regime, Regulatory Standards.
- Historical documentation in relation to compliance checks, work experience, financial transparency, and codes of ethics.
Total Rewards and Benefits
We provide a competitive, transparent benefits package including:
Potential Rewards
- Competitive salaries aligned with industry benchmarks and transparent pay equity.
- Performance-based incentives linked to individual and company goals.
- Customised benefits framework prioritising:
- Financial wellbeing (e.g., financial literacy tools)
- Health & wellness programs
- Career development pathways and inclusive training investments.
Additional Perks:
- Recognition programs for milestones and achievement.
- Continuous restocking of rewards to remain competitive, inclusive, and adaptable.
For further details, visit Employee Benefits & Development.
Accessibility Notes
U.S. Bank/Elavon is committed to accessible recruitment. Applicants requiring adjustments during the hiring process should contact their recruiter for support.
Closing Note & Application Reminder
Posting may close early due to high volume of applicants. Apply early for consideration.
Note: This role is aligned with responsible hiring practices, complied with legal code of conduct, and transparent application guidelines.
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