Flight Centre Travel Group
Global DevOps Lead
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Global DevOps Lead
Global DevOps Lead – Flight Centre Travel Group
About Flight Centre Travel Group
Flight Centre Travel Group is one of the world’s largest travel companies, with over 12,000 employees globally—who we call "Flighties". With over 30 brands under our umbrella and headquarters in more than 20 countries, our roles are diverse, and our opportunities are endless.
At Flight Centre, we live and breathe our philosophy: our people are our driving force. We’re proud to have been named a "Great Place to Work" for over 12 years, including awards like Best Workplaces for Wellbeing and Best Workplaces for Women.
Our mission? To open up the world for those who want to explore. Together, we’re a family of travel enthusiasts seeking more travel lovers to join us.
The Role
We are seeking an exceptional Global DevOps Lead with 12-15 years of experience to establish and scale our Global DevOps practice across Flight Centre Travel Group’s multi-market technology landscape.
This high-impact role requires a seasoned leader who can:
- Operate independently
- Influence at all organizational levels
- Drive transformational change
You’ll lead distributed teams globally, championing:
- Automation
- Operational excellence
- A culture of continuous improvement
Experience and Background
- 12-15 years of progressive DevOps leadership experience in complex enterprise environments
- Demonstrable success in establishing DevOps operating models and driving organizational transformation
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Technical Expertise (Must-Have)
Azure DevOps
- Advanced-level expertise, including:
- Process template management and customization
- Establishing and enforcing ways of working
- Leading Communities of Practice
- Building complex queries and custom dashboards
- Implementing integrations and extensions
- Managing organizational-level configurations
Datadog Observability
- Expert-level knowledge, covering:
- Full-stack monitoring and distributed tracing
- Log aggregation, APM, and infrastructure monitoring
- Synthetic monitoring and alerting strategies
- Proven ability to enable teams in Datadog adoption
Infrastructure as Code (IaC)
- Strong understanding of Terraform, ARM templates, and Bicep
CI/CD & Deployments
- Deep knowledge of CI/CD principles and deployment strategies
Scripting & Automation
- Proficiency in PowerShell, Python, and Bash
SRE Principles
- Solid grasp of Site Reliability Engineering (SRE) principles and implementation patterns
Leadership & Soft Skills
- Exceptional influencing and organizational skills to drive change in a complex matrix structure
- Executive-level communication for engaging with:
- C-suite and senior leadership
- Stakeholders, peers, and vendors
- Culturally sensitive and globally minded, with experience across diverse cultures and time zones
- Ability to manage competing demands while maintaining strategic focus
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Preferred Qualifications (Not Mandatory but Helpful)
- Certifications: [Azure DevOps Expert, Azure Solutions Architect, Datadog]
- Experience with Agile/SAFe methodologies at scale
- Familiarity with change management frameworks (e.g., ITIL)
- Knowledge of AIOps platforms and practices
Our Award-Winning Work Perks
Work & Culture
✅ Flexible/hybrid working model – blend of remote and in-office ✅ Discounted travel for family and friends via in-house travel team (industry rates & discounts) ✅ Career progression – global brand network of 30+ brands & 20+ countries empowers clear career pathways with robust training and support
Wellbeing & Recognition
🎉 Fun culture with global events (monthly award nights, conferences, FY-end balls + more) ⏰ Active Hour – weekly dedicated time for wellbeing practices 💰 Bronze-level health cash plan (access to dental, optical, chiropractic, and more)
Additional Benefits
💡 Company-matched charitable giving 📈 Excellent pension scheme 🔄 Active Hour set aside each week
Our Commitment to Inclusion
Our top priority is our people. As a company, we promise: ✔ Equality of respect, dignity, and opportunity for all employees ✔ A supportive and inclusive workplace that celebrates diversity
We welcome accommodation requests to enhance accessibility throughout our hiring and onboarding. If you have any needs, please contact our Recruitment Team at [RecruitmentUK@flightcentre.co.uk].
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