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Global Employee Relations Investigator

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Posted 2 days ago
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Global Employee Relations Investigator

Global Employee Relations Investigator

Job Summary

This role is responsible for contributing to the global employee relations framework evolution, including communication and case studies. The position delivers employee communications, supports performance management, provides expert Employee Relations (ER) consultation, and ensures compliance guidance. It involves developing training, collaborating with stakeholders, and representing the organization in external cases across all HP-affiliated countries in the region.

Note: The incumbent must work from their designated HP office for a minimum of three days per week.


Responsibilities

  • Investigations & Closure:

    • Manages and leads medium to high-complexity investigations, partners with stakeholders, and ensures timely resolution.
    • Contributes to knowledge management of ER and related processes.
  • Disciplinary & Policy Work:

    • Develops disciplinary recommendations, risk assessments, and reporting.
    • Ensures disciplinary policies, procedures, practices, and documentation remain up to date.
  • Case Analysis & Global Framework:

    • Examines case studies and contributes to evolving the global employee relations framework, including programs, policies, procedures, and system enhancements.
  • Employee Communication & Engagement:

    • Develops and delivers employee communications on talent management initiatives, policies, and programs.
    • Ensures employees are informed about changes, updates, and relevant ER/talent management practices.
  • Performance Management Support:

    • Collaborates with HR, managers, and supervisors to provide consultation, guidance, and support on performance reviews, improvement plans, and feedback conversations.

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  • Expert Consultation & Compliance:

    • Acts as a go-to ER consultant for complex HR escalations, ensuring compliance with employment laws, regulations, and company policies.
    • Maintains up-to-date knowledge of employment laws and provides guidance to management and employees.
  • Training & Coaching:

    • Develops and delivers training programs on topics such as diversity & inclusion, conflict resolution, communication skills, and workplace conduct.
    • Offers coaching and best-practice guidance on ER and employee communication techniques.
  • Case Representation & External Liaison:

    • Partners with employment law, integrity councils, and HR in reviewing case findings and HR recommendations.
    • Represents the organization in tribunal, mediation, and arbitration cases.
    • Supports management of relationships with employee representative groups (work councils, unions, etc.).

Education & Experience

  • Recommended:
    • Four-year or graduate degree in Human Resources, Business Administration, Labor Relations, or a related discipline—OR commensurate work experience.
    • Prefer 7–10 years of experience in:
      • Employee Relations
      • HR Generalist roles
      • HR Complaints
      • Labor Relations
      • Employment & Labor Law
  • Preferred Certifications:
    • Professional in Human Resources (PHR)/Senior Professional in HR (SPHR) (SHRM)
    • SHRM-CP or equivalent

Skills & Competencies

  • Technical Skills:
    • Effective communication
    • Results orientation
    • Learning agility
    • Digital fluency
    • Customer-centric mindset
  • Soft Skills:
    • Investigative mindset
    • ER expertise & case management
    • Confidence, empathy, and analytical thinking
  • Scope & Impact:
    • Influences function-level strategy and engagement issues, leading functional teams and cross-functional initiatives.

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Note: This list is not exhaustive; additional responsibilities may be assigned.


Additional Notes

“This job description… Neither this job description nor any other constituent of the HP employment process guarantees or implies a contractual relationship.”

Legal Compliance & Policy Commitments

HP Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to:

  • Race
  • Color
  • Religion
  • Sex (including pregnancy)
  • National origin
  • Age (40+)
  • Disability (physical/mental)
  • Genetic information
  • Protected veteran status
  • Marital/familial status
  • Other protected characteristics per law.

Information provided during application is voluntary; HP adheres to strict confidentiality. For full EEO details, refer to: HP’s EEO Policy or visit: “Know Your Rights: Workplace Discrimination is Illegal”.


Career Vision & Culture

“You want to reshape the way the world works. So do we.” At HP, careers are about building a better tomorrow—whether shaping work tech, fostering inclusion, or addressing today’s HR challenges. "Something that matters. Something that changes how the world works for the better."

Values & Inclusion:

  • HP’s founders affirmed: “Business thrives where people can solve challenges together.”
  • Zero-tolerance discrimination policy alongside respectful practices underpin HP’s culture.
  • Interested in learning more? See: Privacy, Personal Data Practices, Accessibility.
  • “You can be yourself at HP.” (Learn how.)

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Skills

Employee Relations
Case Management
Investigative Mindset
Analytical Thinking
Conflict Resolution
Performance Management
Employment Law Compliance
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity
Confidence and Empathy
ER Acumen
Stakeholder Collaboration
Training Development

Location

Sant Cugat del Vallès, Catalonia, Spain

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