Nomura
Global Head of Asset Servicing (Executive Director)

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Global Head of Asset Servicing
Corporate Title: Executive Director Department: Operations Location: London
Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura serves the needs of individuals, institutions, corporates, and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm builds on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.
Role Overview
We are seeking a highly accomplished Executive Director, Head of Asset Servicing to assume senior ownership of our asset servicing function globally, based in London. This is a high-profile leadership position carrying significant organisational weight, with accountability for:
- The strategic direction,
- Operational performance, and
- People leadership of both onshore and offshore teams.
Responsibilities
Strategic Leadership
- Define and own the long-term vision and strategy for the asset servicing function, ensuring alignment with the firm’s overarching business objectives.
- Act as a member of the senior Operations leadership team in London, contributing to global and regional strategic initiatives and representing the asset servicing function at the executive level.
- Drive the evolution of the operating model, identifying opportunities to enhance:
- Scalability
- Resilience
- Competitive differentiation
- Drive the evolution of the operating model, identifying opportunities to enhance:
- Champion a culture of operational excellence, innovation, and continuous improvement across all locations.
Global Team Leadership
- Provide executive-level leadership to a globally distributed workforce spanning onshore and offshore locations.
- Set the tone for:
- Team culture
- Performance standards
- Professional development across the function globally.
- Attract, develop, and retain senior talent, building a strong leadership pipeline within the asset servicing organisation.
- Navigate complexities of managing:
- Diverse, cross-cultural teams
- Ensuring consistency of standards while respecting local nuances.
Operational Accountability
- Hold ultimate accountability for the end-to-end delivery of asset servicing operations, including:
- Corporate actions
- Income processing
- Proxy voting
- Tax
- Reconciliations
- Custody management
- Ensure all teams—onshore and offshore—operate within:
- Agreed Service Level Agreements (SLAs)
- Regulatory requirements
- Internal control frameworks
- Oversee:
- Design and governance of KPIs and operational metrics, driving a data-led approach to performance management.
- Serve as the senior escalation point for critical operational incidents, providing:
- Decisive leadership,
- Ensuring timely resolution.
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Transformation & Innovation
- Sponsor and lead major transformation programmes, including:
- Automation
- AI adoption
- Process re-engineering
- Offshoring/nearshoring strategies
- Partner with Technology and Change Management teams to evaluate and implement next-generation platforms and tools.
- Drive cost optimisation initiatives without compromising:
- Service quality
- Risk posture
- Represent the function in:
- Firmwide change governance forums
- Investment committees
Risk, Controls & Governance
- Maintain executive accountability for the control environment across all asset servicing activities globally.
- Ensure robust frameworks are in place for:
- Operational risk identification
- Escalation and remediation
- Engage proactively with Compliance, Legal, and Risk functions to ensure adherence to evolving regulatory obligations across all jurisdictions.
- Represent the function in:
- Senior risk and governance committees
- Board-level reporting where required.
Stakeholder & Client Engagement
- Build and maintain trusted relationships with the most senior internal and external stakeholders, including:
- Key business stakeholders
- Key clients
- Act as the face of the Asset Servicing function in:
- Key client conversations
- Industry forums
- Regulatory engagements
- Collaborate closely with:
- Front Office
- Client Services
- Product teams
- Ensuring the function supports:
- Revenue generation
- Client retention objectives
Skills, Experience, Qualifications and Knowledge Required
Required Qualifications & Experience
- Extensive experience in:
- Asset servicing
- Custody operations
- Closely related financial services disciplines
- Demonstrated experience operating at or near Executive Director level, with accountability for:
- Global, multi-site teams
- Proven track record of leading onshore and offshore operations simultaneously, with a deep understanding of the complexities in:
- Distributed operating models
- Comprehensive technical expertise across the fulfillment asset servicing lifecycle, including:
- Corporate actions
- Income
- Tax
- Reconciliations
- Proxy voting
- Custody
- Extensive experience in:
- Sponsoring and delivering large-scale transformation programmes within complex, matrixed organisations
- Proven ability to:
- Manage senior stakeholder relationships
- Influence at the executive level
- Strong commercial acumen, including:
- P&L awareness
- Budget management at a functional level
Preferred Qualifications
- Prior experience within:
- A global investment bank
- Tier-one custodian
- Large-scale asset manager
- Hands-on exposure to Asia operational environments, ideally having held leadership roles in:
- More than 1 location
- Familiarity with industry platforms such as:
- Broadridge
- S&P


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Skills & Competencies
- Executive Presence: Ability to command authority and credibility at the most senior levels of the organisation and with external stakeholders.
- Strategic Vision: Translates complex business challenges into clear, actionable strategies with measurable outcomes.
- Global People Leadership: Inspires and develops high-performing, culturally diverse teams across multiple geographies.
- Influence & Communication: Exceptional communicator; articulates complex operational matters clearly to both technical and non-technical audiences.
- Risk Judgement: Sound, experienced judgement in navigating operational, regulatory, and reputational risk.
- Transformation Leadership: Proven ability to lead large-scale change in ambiguous, fast-moving environments.
- Commercial Acumen: Strong understanding of the commercial drivers of the business and the role asset servicing plays in delivering client and firm value.
- Resilience & Decisiveness: Effective decision-making under pressure.
Nomura Competencies
- Explore Insights & Vision: Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.
- Making Strategic Decisions: Evaluate all the options for resolving the problems and effectively prioritise actions or recommendations.
- Inspire Entrepreneurship in People: Motivate team members through effective communication of ideas and encourage active enhancement of productivity.
- Elevate Organizational Capability: Engage in professional development and enhance team productivity through knowledge-sharing.
- Inclusion:
- Respect Diversity, Equity, and Inclusion (DEI).
- Foster a culture of psychological safety.
- Cultivate a Risk Culture (Challenge, Escalate, and Respect).
Right to Work
- Nomura must provide evidence that the role is a genuine vacancy for a qualified position when considering applications from:
- Overseas workers outside the UK requiring a Skilled Worker visa.
Diversity & Inclusion
Nomura is an equal opportunity employer. We value diversity and are committed to ensuring we reflect the diversity of the communities we serve, creating an inclusive environment for all employees. We welcome all applications and do not discriminate on the basis of:
- Age
- Disability
- Gender identity and gender expression
- Pregnancy and maternity
- Marriage and civil partnership
- Race
- Religion or belief
- Sex or sexual orientation
Assistance and Accommodations: If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please contact us.
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