Arius Recruit
Global Head of Strategic Accounts
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Global Head of Strategic Accounts
Global Head of Strategic Accounts
About the Company
- Established market leader supporting complex, data-driven functions within large enterprise organisations
- Entering a significant growth phase and looking for a credible hands-on account leader to manage an experience team
- Trusted by global enterprises to deliver mission-critical solutions that drive efficiency
- Highly collaborative, international environment with strong executive visibility and impact
About the Role
- Lead a global team of Account Directors (Enterprise) across multiple regions delivering in excess of £50m ARR
- Oversee a substantial portfolio of £1m+ spending customers
- Define and execute a best-in-class account management strategy focused on retention, expansion and long-term customer value
- Drive improvements in NRR through structured upsell, cross-sell and strategic account planning
- Lead customer transition initiatives to next-generation platforms and solutions
- Build a high-performance culture with clear KPIs, forecasting discipline and accountability
- Act as a senior escalation point for complex, high-value accounts
- Partner cross-functionally with sales, product and leadership teams to align on global customer strategies
- Engage regularly with C-suite stakeholders across enterprise clients
- Highly visible role with frequent international travel
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Your Previous Experience
- 5+ years’ experience leading account management teams within an enterprise software environment
- Strong track record of driving retention, reducing churn and increasing NRR
- Experience working with complex platforms and managing large, global organizations with multi-stakeholder environments
- Commercially driven leader with the ability to balance strategy and hands-on execution
- Skilled at building and scaling high-performing teams, including coaching, hiring and process optimisation
- Exceptional stakeholder management skills, with confidence engaging at C-suite and board level
- Data-driven mindset with strong forecasting, reporting and pipeline management experience
- Comfortable operating in fast-evolving, global environment with regular international travel
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Package
- £140,000 – £170,000 base salary DOE
- 50% OTE
- Location: London/Hybrid
- Frequent global travel (25% of time)
- Executive-level visibility and impact within a scaling global business
- Opportunity to shape and lead a critical function during a major growth phase
Arius Recruit exclusively hires for this role. Specialising in Sales, Account Management, Customer Success and Executive-level hiring, we connect experienced professionals with opportunities in high-growth sectors like SaaS, Cybersecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics, and Consulting.
Note: Arius Recruit Ltd is acting as an employment agency for this vacancy; a permanent, full-time position.
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