How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job Description
Why this role is important to us
At Experian, HR processes are fundamental to delivering a great employee experience, maintaining regulatory compliance, and supporting business growth. You will help improve consistency, efficiency, and governance across our global HR operations. As a Global HR Process Consultant, you will shape and improve how HR services are delivered globally. You will use ServiceNow and other HR technologies to design seamless end-to-end employee experiences. These experiences will be scalable, compliant in consideration of business needs. Through process standardisation, optimisation, and continuous improvement, you will help enhance both employee and operational outcomes across the employee lifecycle.
Work that matters – What you'll do
- Design, document and continuously improve global HR processes, operating procedures, and employee journeys.
- Use ServiceNow to design and improve end-to-end employee experiences, ensuring processes are efficient, intuitive, and scalable.
- Lead process standardisation and optimisation projects across regions and teams.
- Develop and maintain SOPs, process maps, governance frameworks, and control documentation.
- Partner with HR, Risk, Compliance, and Technology teams to deliver process improvements, automation opportunities, and transformation plans.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Qualifications
What you'll need to bring to the role & Experian
- Experience in HR process design, optimisation, and governance within a complex global organisation.
- Hands-on experience utilising ServiceNow to support HR service delivery end-to-end employee experiences and workflows.
- Experience in HR operations, service delivery models, and process improvement methodologies.
- Experience operating within regulated environments, including compliance with SMCR, FCA, GDPR, or similar frameworks.
- Collaboration with stakeholders across HR, Technology, Risk, Compliance, and business teams.
More about you
- Experience in process mapping, workflow design, journey mapping, and process documentation.
- Knowledge of Lean, Six Sigma, or other continuous improvement methodologies.
- Strong analytical and problem-solving skills, with the ability to identify opportunities for simplification and automation.
Additional Information
- Hybrid-based role 40% office base
- Great compensation package and discretionary bonus plan
- Core benefits include pension, BUPA healthcare and more
- 25 days annual leave plus bank holidays
- Internal Grade: E/EB9
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-RN1 #LI-Hybrid
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Employee Status: Regular
Role Type: Hybrid
Department: Human Resources
Schedule: Full Time
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills