Aberdeen
Global HR Services Adviser
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Global HR Services Adviser – Onboarding Support
Aberdeen Asset Management | HR Operations
About Aberdeen
At Aberdeen, we aim to be the UK’s leading Wealth & Investments group. Our success is built on talent, culture, and a commitment to excellence, ensuring we attract, develop, and retain the best people to support our clients.
We operate across three core businesses:
- Interactive Investor (II) – The UK’s second-largest direct-to-consumer investment platform, empowering individuals to plan, save, and invest flexibly.
- Aberdeen Adviser – Delivers financial planning tools and technology for UK financial advisers, enabling them to provide superior customer value.
- Aberdeen Investments – A specialist asset manager focused on areas of strength and scale, leveraging key market themes through public and alternative asset classes.
Our Human Resources (HR) team, led by Tracey Hahn (Chief People Officer, CPO), drives a culture that aligns with our brand—fostering development, diversity, inclusion, and growth. HR plays a pivotal role in shaping an organisation that attracts, rewards, and retains a high-calibre, globally diverse workforce.
About the Role: Global HR Services Adviser
Reports to: Global HR Services Manager Location: Hybrid (blended working model) Focus: End-to-end global onboarding support across 13 countries (UK, EMEA, APAC, and Americas), ensuring a seamless, compliant, and colleague-centric experience from offer acceptance to day one.
This role ensures consistent HR processes, enhances compliance, and focuses on improving the candidate and manager experience.
Key Responsibilities
- Lead end-to-end onboarding support from offer stage to day one, including:
- Contract production, vetting, and Workday hire activation across global teams.
- Act as a primary point of contact for candidates and hiring managers, providing:
- Proactive updates, guidance, and troubleshooting throughout the onboarding journey.
- Monitor onboarding progress and take responsibility for:
- Identifying delays, resolving issues, and ensuring adherence to SLAs.
- Escalate complex/high-risk queries clearly to resolve problems promptly.
- Support wider HR transactional services where needed, demonstrating flexibility as business requirements evolve.
- Drive continuous improvement by:
- Evaluating and challenging existing processes for efficiency, compliance, and better candidate experience.
- Developing guidance materials, training, and process documentation.
- Elevate HR service delivery by:
- Deepening knowledge of Workday, onboarding best practices, and regional legal requirements.
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About the Candidate
Required Skills & Experience
- Proven expertise in recruitment, onboarding, or HR operations, with a strong understanding of the full hire lifecycle.
- Proactive, detail-oriented mindset, committed to:
- Delivering excellent support for both candidates and hiring managers.
- Confident, questioning approach with the ability to:
- Challenge processes, identify inefficiencies, and propose actionable improvements.
- Accuracy under pressure—tackling high-volume transactions with precision.
- Familiarity with Workday (or similar HR systems) and proficiency in:
- Navigating workflows and managing complex HR transactions.
- Compliance-focused, ensuring policies and regulations (local and global) are applied correctly.
Person Specification
- Adaptability to a global, blended work environment.
- Collaborative spirit, with a commitment to driving change and segmenting value across HR teams.
- Deep attention to detail, especially in legal, contractual, and vetting matters.
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Disability Confident Committed
Aberdeen is proud to be a Disability Confident Employer. If you have a disability and are applying for this role, we encourage you to disclose this in the application process and our team will assist in ensuring equal consideration.
Why Join Aberdeen?
Our Benefits
- Competitive reward package, including:
- 40 days’ annual leave.
- 16% employer pension contribution.
- Discretionary performance-based bonuses (where applicable).
- Private healthcare.
- Flexible benefits (e.g., gym discounts, season ticket loans, employee discount portal).
- Growth opportunities in a dynamic, fast-moving business.
- Inclusive and supportive work environment.
How We Work
Aberdeen embraces a blended working model, ensuring employees can balance:
- Face-to-face collaboration in our offices.
- Flexibility in remote work, tailored to role demands and personal circumstances.
Inclusivity Promise
We foster a diverse, equitable, and welcoming workplace. Our values include:
- "Things you can bring"—accepting differences in background, experience, cognitive ability, neurodiversity, age, ethnicity, gender, and more.
- Meritocratic culture, valuing fairness, transparency, and respect.
If you need an adjustment (e.g., accessibility support during interviews or application), please let us know.
Applications are welcome from all candidates. Join Aberdeen and help shape the future of wealth and investments management.
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