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Global IT Systems Manager – Buro Happold
Lead the Future of Global IT Systems at Buro Happold. Shape the systems that power a world-class consultancy.
This exceptional Global IT Systems Manager role offers the opportunity to be based in our Bath, London, Leeds, or Manchester office on a hybrid working model.
About the Role
As a global multidisciplinary consultancy, Buro Happold delivers innovative solutions that transform the built environment and tackle some of the world’s most challenging problems. We are searching for an outstanding Global IT Systems Manager to lead the Software and Systems Team, driving governance, optimisation, and strategic management of technology platforms used globally.
If you are a people-focused technology leader who excels at simplifying complex systems, influencing key stakeholders, and driving impactful change at scale, we invite you to apply.
Reporting directly to the Global Head of IT Operations & Infrastructure, you will:
- Serve as a key member of the IT Management Team, overseeing the quality, compliance, and delivery of software and systems services across the Buro Happold Practice.
- Lead a team of eight specialists, ensuring our software estate remains well-governed, commercially efficient, and aligned with business priorities.
- Steer strategic initiatives, risk management, process improvements, and provide clear visibility into software performance, usage, value, and costs.
- Create a trusted software environment that bolsters productivity while ensuring strong governance, compliance, and commercial effectiveness.
Key Responsibilities
- Lead, coach, and develop a global team of Software and Systems specialists
- Own governance, quality, and delivery of software and systems services across all business areas
- Build and maintain strong stakeholder relationships, translating business objectives into technical solutions
- Manage workloads and allocate team resources to strategic priorities
- Enhance software asset management, licensing compliance, and lifecycle management
- Develop clear reporting and dashboards for software utilisation, adoption, costs, and risk indicators
- Contribute to and lead IT projects and strategic initiatives operationally
- Oversee supplier performance and negotiate contracts and commercial agreements
- Establish robust governance frameworks for software, AI technologies, and emerging digital tools
- Identify, assess, and mitigate operational, commercial, and technological risks
- Champion continuous improvement in systems, processes, and service delivery
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About You
This role is ideal for an experienced IT leader who combines strong commercial awareness with exceptional people management and stakeholder influence skills.
Essential Qualifications & Experience
- Demonstrable leadership experience in global IT teams within a complex, multi-national organisation
- Expertise in software asset management, licensing, compliance, and cost-optimisation strategies
- Proven track record of delivering IT projects and business transformation through high-performance teams
- Experience managing vendor relationships, contracts, and software estates at large scale
- Solid understanding of IT governance, risk and compliance, including SaaS and emerging technologies (e.g., AI)
- Functional knowledge of Microsoft 365, Windows environments, and ITIL frameworks
- Exceptional communication skills with the ability to influence stakeholders across all levels
- Strong analytical and problem-solving abilities with a data-driven mindset
- Capacity to operate effectively in fast-paced, evolving environments
- Degree qualification or equivalent professional experience; a relevant IT qualification (e.g., ITIL) or equivalent is desirable
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Why Join Buro Happold?
We are committed to creating a better world through sustainable built environments. By joining us, you’ll be part of a collaborative and innovative consultancy where your expertise delivers **exceptional impact.
Benefits include:
- Drive relentless progress in one of the most prestigious consultancies globally
- Hybrid working—flexibility to align work and life
- Competitive salary and comprehensive benefits package
- 25 days annual leave (in addition to bank holidays) + flexible holiday options
- Generous workplace pension scheme
- Enhanced benefits: Cycle scheme, dental insurance, optical cover, travel insurance, season ticket loans, and corporate discounts
- Supportive family policies with enhanced parenthood leave options
- 3 pm finish on the last Friday of the month for unwinding and rejuvenation
- Commitment to professional development to enhance skills at every career stage—a structured learning and development programme awaits
- Professional membership or subscription subsidies to support thought leadership
- Comprehensive employee assistance programme and wellbeing initiatives
- Inclusive environment—from mentor-led initiatives to social and outreach activities (including the Young Employees Forum)
- Global reach—explore career opportunities that keep you connected to a network of innovation
Diversity & Inclusion
At Buro Happold, we champion a workplace that thrives on diverse perspectives. Our approach to flexible working patterns and unbiased professional growth is key to delivering excellence.
We actively encourage applications from individuals who bring unrepresented voices to our industry, creating richer dialogues and more impactful solutions. If you require adjustments to the application process, please contact recruitment@burohappold.com.
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