New Balance
Global Key Account – General Merchandising Manager
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Global Key Account – General Merchandising Manager
Who We Are: New Balance
Since 1906, New Balance has empowered people through sport and craftsmanship to drive positive change in global communities. We challenge conventions with innovation, creativity, and a culture that values all associates. As a bold leader, you’ll shape the future of our brand while upholding our core values.
Job Mission
As a member of the Global Merchandising team, reporting to the Global Director of Channel Merchandising, you’ll lead strategic global merchandising for our two global key account (GKA) wholesale partners within the athletic specialty channel.
Key Responsibilities
- Develop and execute a coordinated GKA merchandising plan aligned with global business goals and consumer trends, serving as the blueprint for North America (NA), EMEA, and APAC regional teams.
- Direct input into the global long-range plan, owning:
- Key product lifecycle management
- Product architecture and mix strategy
- Targeted segmentation strategy for each account
- Base in Boston, MA, or Warrington, UK, with a hybrid schedule (3 in-office, 2 remote days per week).
Major Accountabilities
- Strategic Planning: Oversee the GKA merchandising plan, ensuring alignment with New Balance’s brand vision, business ambitions, and consumer behavior trends across sport, fashion, and lifestyle.
- Team Leadership: Lead and develop team members with clear direction, coaching, and support, embedding brand integrity, commercial goals, and company values.
- Collaboration & Reconnaissance: reconcile regional commercial input from NA, EMEA, and APAC, while feeding insights back to the Global Merchandising Team.
- Assortment Strategy: Drive GKA assortment strategy at each go-to-market milestone, prioritizing categories and models based on shape, share, and product mix targets, while sustaining key model franchises via lifecycle management.
- Oversee Key Franchises: Safeguard the product integrity of critical models and brands through disciplined product segmentation, lifecycle planning, and commercial strategy.
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Requirements For Success
Education & Experience
- Bachelor’s degree (or equivalent) required.
- 12-15+ years of industry experience, preferably within wholesale partnerships in the athletic/apparel sectors.
Core Competencies
- Strong deadline orientation, analytical skills, and ability to manage multiple projects simultaneously with a resourceful, DIY problem-solving approach.
- Deep expertise in:
- Channel segmentation strategy
- Range architecture
- Assortment planning
- Product lifecycle/dynamic segmentation
- Elite communication skills: ability to negotiate, persuade, and align cross-cultural Global teams while fostering external stakeholder relationships.
- Energetic leadership: proven track record of inspiring teams with a growth-oriented mindset, collaborating to drive common goals.
- Geographic flexibility for office location ideally Boston, MA, UK (Manchester or Warrington area) with international travel to key account and NB offices.
Compensation & PayScale
Location: Boston, MA Base pay range:
- $141,200.00
- $182,200.00
- $223,200.00 (Actual compensation varies based on relevant experience, tenure, location, and internal equity.)
Benefits
New Balance offers a comprehensive and balanced benefits program:
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For Permanent Associates
- Medical Insurance: Three options available.
- Dental & Vision Insurance
- Life Insurance
- 401(K) Retirement Plan
- Learning & Development: Online courses and tuition reimbursement.
- Total Reward Support:
- $1,000/year lifestyle reimbursement
- $100/month student loan support
- Work-Life.balance:
- 4 weeks vacation per year
- 12 paid holidays
- 14-week parental leave policies
Associate Discounts & Support
- All permanent employees receive associate pricing on New Balance products.
- Part-time associates: $300 lifestyle reimbursement + 401(K)
- Temporary associates: Insurance (medical, dental, vision)
- Hybrid Work Model:
- Primary Week: Tuesday, Wednesday, Thursday in-office (NB offices are fully open).
- Enhanced Hybrid Option: "Work from Anywhere" (WFA) for 4 weeks annually for added global flexibility.
Equal Opportunity & Inclusivity
New Balance is committed to diversity, equity, and inclusion in hiring. We ensure all current and prospective employees enjoy:
- Equal opportunities in employment, training, compensation, and career growth.
- An inclusive work environment for all genders, backgrounds, and protected classes (including:
- Race, color, religion
- Sexual orientation/gender identity
- Age/disability status
- Veteran status
- Military service record
New Balance’s mission: Empowering athletes and communities—through exceptional products, personal growth, and giving back. Together, we deliver function and fashion, fostering a lifetime of motion and inspiration.
Ready to drive excellence in sport, both within and beyond the game?
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