Amcor
Global Key Account Manager Nestle
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Job Details
Position Job Title: Global Key Account Manager
Business Group (BG): Amcor Flexibles Europe, Middle East & Africa
Business Unit: Sales & Marketing
Location: Open to flexible location in Europe
Line Manager’s Job Title: Regional Sales Director
Advertising Legal Entity: Amcor Group GmbH, Zurich/Switzerland
Work contract Legal Entity: Amcor Group GmbH, Zurich/Switzerland
Contract Type: Contract will be issued accordingly with legal requirements and legal entity of the hiring country
Contract Length: Permanent
Job Purpose
As Global Key Account Manager, you will lead the strategic relationship with selected EMEA segments, driving sustainable and profitable growth through strong customer intimacy and proactive account management. You will be responsible for developing, executing, and continuously refining account strategies to qualify, win, grow, and retain business, maximizing long-term value for both the customer and Amcor.
You will manage a high-value, complex account portfolio spanning multiple products, segments, and market sectors. Success in this role requires a deep understanding of customer needs—both stated and unstated—and the ability to position Amcor’s solutions as the preferred choice by clearly linking value to the customer’s business objectives.
A key focus will be to increase share of wallet, product value, volume, and gross contribution, while maintaining high levels of customer satisfaction and optimizing cost-to-serve. You will actively identify opportunities for innovation and expansion, both within existing business and in new segments, by building strong, trust-based relationships and creating new entry points.
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This role requires a strong strategic mindset combined with excellent relationship-building skills to drive long-term partnerships, retain existing business, and unlock new growth opportunities.
We are open to home-based candidates in Europe.
Job Dimensions & Scope
This EMEA key account lies within the Food and Beverage Industry. This position reports to the Regional Sales Director Europe.
Principal Accountabilities
Customer Relationship Management
- Build strong relationships with key customer stakeholders and act as the primary point of contact.
- Understand customer strategies and challenges to identify growth and value-creation opportunities.
- Promote Amcor’s solutions through compelling value propositions and consultative selling.
- Drive account growth by expanding business, increasing share of wallet, and developing new opportunities.
- Lead cross-functional teams to deliver an outstanding customer experience.
- Use customer insights to strengthen partnerships, expand Amcor’s footprint, and unlock new business potential.
Account Management and Outperforming Targets
- Develop and execute forward-looking account strategies aligned with customer priorities and Amcor’s growth, share-of-wallet, sales, margin, and profitability objectives.
- Manage short- and mid-term pipelines, including innovation and new business opportunities.
- Monitor performance against targets, drive corrective actions, and lead forecasting, budgeting, and strategic planning.
- Use Account and Contract Management methodologies and Salesforce to ensure disciplined execution.
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Internal Relationship Management
- Build strong internal networks to support opportunity development and effective issue resolution.
- Collaborate closely with Key Account Managers, Regional and Global Key Account Directors to ensure alignment with account strategies, and agree key deliverables/targets within the account.
- Share customer insights, market intelligence, and competitive activity to inform business decisions.
- Promote best practice sharing across the organization to enhance customer satisfaction, retention, and overall performance. Make sure that good practices are shared within the different Amcor BGs.
Key Relationships
- Senior sales leaders and account teams across Business Groups.
- Central functions, plants, R&D, and Sustainability teams.
- Customer teams across key functions.
- Agencies and market partners.
Qualifications and Experience
- University degree or equivalent education, preferably focused on Sales or Finance.
- At least five years of relevant sales management experience with global customers.
- Packaging industry or large FMCG organization experience is an advantage.
- Fluent English; French, German, or another European language is a plus.
Skills and Abilities
- Strong customer focus, building trusted, long-term global account relationships and translating the Voice of Customer into growth plans.
- Strategic and analytical, with strong stakeholder management across cultures, functions, and organizational levels.
- Resilient, adaptable, collaborative, and solution-oriented, with a results-driven mindset.
- Willingness to travel approximately 30–50% of the time.
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