Ipsen
Global Lead – Patient Advocacy and Stakeholder Communications– Neuroscience - M/F
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Global Lead – Patient Advocacy and Stakeholder Communications – Neuroscience - M/F
Company:
Ipsen Pharma (SAS)
About Ipsen:
Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.
Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!
For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram.
Job Description:
SUMMARY OF THE POSITION
The Global Lead of Patient Advocacy and Stakeholder Communications leads the development and execution of global patient advocacy strategies across the Neuroscience franchise. As part of an integrated corporate affairs approach, the Global Lead develops and implements stakeholder engagement, patient advocacy, communications and disease-awareness initiatives across the Neuroscience portfolio.
The individual will translate corporate affairs priorities into impactful programmes that strengthen stakeholder engagement, elevate patient and caregiver perspectives, and advance disease awareness campaigns. A focus of the role is driving initiatives that improve understanding of movement disorders and migraine as serious neurological disorders by reducing stigma and contributing to earlier diagnosis and improved patient outcomes.
Working closely with Global and Country Corporate Affairs, Value & Access, Medical Affairs, Brand Teams and Digital colleagues, the Global Lead helps ensure coordinated approaches across markets and functions while strengthening Ipsen's reputation as a trusted partner within the neuroscience community.
Success in this role requires strong collaboration and influence within a matrix environment, bringing together global and local stakeholders to deliver integrated corporate affairs priorities and measurable impact for patients and society.
MAIN RESPONSIBILITIES
Strategic Leadership & Corporate Affairs Integration
- Partner with the Head of Corporate Affairs Neuroscience to develop and implement global corporate affairs priorities across the Neuroscience portfolio;
- Co-create annual objectives, engagement plans and performance measures aligned with franchise and corporate affairs priorities.
- Identify opportunities and monitor external trends, stakeholder expectations and evolving healthcare priorities to inform recommendations and planning.
- Develop and track a set of KPIs to show business impact for corporate affairs actions.
- Manage allocated budget and agencies.
Cross-Functional Partnership & Country Collaboration
- Act as a key corporate affairs partner for Global and Country cross-functional teams, fostering alignment around Neuroscience priorities;
- Partner closely with Medical Affairs, Patient Affairs, Market Access, Brand Teams, Communications, Digital and Social Media colleagues to support integrated planning and execution.
- Work with priority-country teams to adapt and activate global initiatives in ways that reflect local stakeholder needs and market dynamics;
- Facilitate knowledge sharing, best-practice exchange and coordination across global and country teams.
- Influence franchise/asset strategy by advising brand and asset teams on external insights and trends that inform decision-making.
- Build strong working relationships with key country Corporate Affairs leaders and provide ongoing strategic support to local teams; Serve as a connector across functions and geographies to promote consistency of messaging, stakeholder engagement and programme execution.
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Strategic Stakeholder Engagement
- Build and maintain productive relationships with patient organisations, advocacy groups, professional societies and other relevant external stakeholders.
- Conduct stakeholder mapping and engagement planning across priority markets and customer groups.
- Facilitate opportunities for stakeholder perspectives to inform communications, disease-awareness and engagement initiatives.
- Partner with country teams to support effective stakeholder engagement approaches and sharing of best practices.
- Represent Ipsen at relevant conferences, forums and stakeholder meetings as appropriate.
- Develop partnerships and collaborations that advance shared objectives related to awareness, diagnosis and patient outcomes.
Integrated Disease Awareness & Communications Driver
- Drive the development and execution of integrated global disease-awareness programmes that advance understanding of movement disorders and migraine as serious, often disabling neurological conditions, while supporting earlier recognition, appropriate care pathways and improved patient outcomes.
- Work with agency partners and internal teams to support programme execution and delivery.
- Manage a comprehensive approach to communications (owned, earned, shared and paid platforms), partnering with Digital and Social Media teams to identify, optimise and measure stakeholder engagement opportunities across digital channels, online communities and relevant stakeholder platforms.
- Lead cross-functional coordination and implementation of global campaigns across priority markets, partnering with internal teams, external agencies and key stakeholders to deliver high-quality programmes, activation toolkits and engagement resources.
- Identify opportunities to strengthen engagement across patient, healthcare professional, advocacy and policy stakeholder communities, ensuring programmes are relevant, impactful and aligned with business and corporate affairs objectives.
- Monitor, evaluate and report programme performance, channel effectiveness, stakeholder engagement and business impact, leveraging insights and analytics to optimise campaign performance and drive continuous improvement.
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Reputation, Issues Management & Governance
- Monitor the external environment for emerging stakeholder issues, advocacy trends and potential reputational risk; Provide insights and recommendations to support proactive stakeholder engagement and communication planning.
- Support issue preparedness and response activities involving patient and external stakeholder communities as required.
- Help identify opportunities to strengthen Ipsen's reputation as a trusted partner within the neuroscience ecosystem; Contribute external stakeholder perspectives to internal discussions regarding reputational opportunities and challenges.
- Ensure all patient engagement and disease awareness activities comply with applicable laws, regulations and internal policies.
- Promote transparent, ethical and compliant approaches to stakeholder interactions.
KNOWLEDGE & EXPERIENCE
Knowledge & Experience:
- 10+ years in patient advocacy, communications / PR, or related roles in pharma/biotech, with demonstrated delivery of tangible national outcomes.
- Demonstrated experience contributing to cross-functional brand teams for therapies in chronic conditions to support successful launches and healthcare pathway transformation.
- Prior experience developing and delivering disease awareness campaigns for sizable patient populations (e.g., women’s health, migraine, obesity as examples); demonstrating business impact.
- Previous experience in global or regional roles; demonstrating collaboration and impact at country levels.
- Excellent business acumen, with the ability to link communications and advocacy strategies to business and pipeline priorities, especially at the national level.
- Outstanding stakeholder management and communication skills, with the ability to influence and build trust at all levels; Experience integrating patient voice into communications and commercial strategies.
- Strong cross-functional skills and proven ability to influence.
Education / Certifications:
- Bachelor’s or Master’s degree in Life Sciences, Public Health, Communications, or related field.
Language(s) (essential):
- English, Knowledge of additional European languages preferred
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Nous nous engageons à créer un lieu de travail où chacun se sent écouté, valorisé et soutenu, où nous incarnons « The Real Us». La valeur que nous accordons aux différentes perspectives et expériences motive notre engagement en faveur de l'inclusion et de l'égalité des chances. Lorsque nous intégrons des modes de pensée diversifiés, nous prenons des décisions plus réfléchies et découvrons des solutions plus innovantes. Ensemble, nous nous efforçons de mieux comprendre les communautés que nous servons. Cela signifie que nous voulons également vous aider à donner le meilleur de vous-même lorsque vous postulez à un poste chez nous. Si vous avez besoin d'aménagements ou d'aide pendant le processus de candidature, veuillez en informer l'équipe de recrutement. Ces informations seront traitées avec soin et n'auront aucune incidence sur le résultat de votre candidature. Soyons nous-même
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