Turner & Townsend
Global Learning & Development Administrator - 6 months FTC
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Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, Net Zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Job Description
The Global Learning & Development Administrator will be part of the global learning & development function, supporting our company-wide learning initiatives and systems.
Reporting into the Global Talent & Development Manager, this role will be responsible for administering our global learning programmes including our ‘Licence to Lead’ people manager programme, undertaking the role of superuser for our Learning Management System and supporting the design and implementation of Learning modules as part of our new HR system.
Responsibilities
- Administration of global learning programmes
- Delivering a high-quality participant experience for employees participating in our programmes
- Liaising with external suppliers to agree programme schedules and delivery dates
- Liaising with regional HR teams to provide programme information and agree participant lists
- Providing timely programme communication and diary invites to participants
- Administering processing of setting up and gathering 360 feedback for programme participants
- Maintaining accurate and detailed programme records
- Production of quarterly programme and evaluation reports
- Supporting the communications of global L&D initiatives across the business
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Administration of Learning Management System (LMS)
- Being a global super-user for our LMS (Saba)
- Managing the LMS mailbox to respond to employee queries
- Developing global e-learning courses where required and supporting others to develop content
- Support with the design and build of new functionality to enable administration of our global learning programmes through the LMS
- Managing content on the LMS including adding content, updating content, building access rules, managing audiences and building evaluations
- Staying up to date with latest developments for the system and understanding what/how to apply for our business
- Training new and existing regional HR colleagues on how to use the system
- Supporting the design, implementation and delivery of learning through a new HR system
- General support to the Global L&D Team
- Administering of annual ‘Chairman’s Group’ global talent initiative, bringing together around 20 global colleagues to meet with senior stakeholders and undertake a programme of activities to accelerate their development
- Supporting the team with other global initiatives such as quarterly engagement survey, performance and career review process, talent programmes and global welcome event as required
Qualifications
The ideal candidate for this role will have:
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- Excellent verbal and written communication skills
- Experience of administering large scale learning programmes
- Experience of using an LMS system (ideally Saba and/or Workday, but this is not essential)
- Experience using Microsoft Excel
Additional Information
Our people share our Purpose and Values. Turner & Townsend provides a great place to work, where everyone can make change happen and influence a better world.
We champion our people to succeed in both work and life. To support this we promote a healthy, productive, and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We actively encourage applications from all sectors of the community.
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
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