Boston Consulting Group
Global Learning Experience Design Manager
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Global Learning Experience Design Manager
#Lodging Risk and Compliance Learning Design Consultant
About Boston Consulting Group (BCG)
BCG partners with leaders in business and society to address their most pressing challenges and unlock their growth opportunities. Since 1963, BCG has pioneered business strategy and continues to help clients deliver total transformation—inspiring change, building competitive advantage, and driving bottom-line impact.
All progressive organisations must blend digital and human capabilities. Our diverse, global teams bring deep industry expertise and varied perspectives to spark meaningful change. BCG provides end-to-end solutions (management consulting, technology, design, corporate and digital ventures, and business purpose) through a uniquely collaborative approach across levels—whether within our firm or within our clients’ organisations.
The Role: Risk & Compliance Learning Design Consultant
You’ll design holistic, globally scalable learning experiences for BCG’s Risk function, ensuring employees don’t just memorise compliance—but confidently apply it daily.
Key Focus Areas
✔ Intersection of strategy and execution—design engaging, practical, and behaviourally impactful learning solutions rooted in BCG’s world-class consultancy model. ✔ Targeted content synthesis—map key compliance milestones across the employee lifecycle to craft a cohesive, modular learning ecosystem:
- Formal training
- Digital microlearning
- Just-in-time tools ✔ Scaled behaviour change—convert complex regulatory frameworks into learner-friendly narratives through:
- Storytelling that enhances comprehension
- Real-world scenarios for hands-on application
- Behavioural design (SPACE model*/implementation intentions* techniques)
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Core Accountabilities
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Learning Design Excellence
- Craft engaging, behaviour-transforming learning experiences
- Simplify technical/legal jargon into digestible, story-driven frameworks
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Modality & Format Expertise
- Develop multi-modal courses (e.g., virtual live, interactive eLearning, microlearning, blended formats)
- Specialise in eLearning tools (e.g., Articulate 360, Rise 360, Captivate, Storyline)
- Optimise learning for mobile-first and workflow integration
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Needs-Driven Analysis
- Conduct stakeholder & learner audits to identify knowledge gaps/risk areas
- Apply learner-centric design principles to refine solutions
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Stakeholder Collaboration
- Partner with SMEs, Legal, HR, and L&D to ensure alignment, relevance, and impact across global teams
- Advocate for high-quality, ethical priorities in high-pressure environments
- SPACE model examples: Setting intentions, Planning behaviour, Adapting environments, Controlling triggers
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Project & Delivery Leadership
- Manage multiple live projects from inception to rollout
- Deliver on-brand, high-standard outputs, with alignment to BCG’s performance culture & collaboration model
Requirements
Experience (Non-Negotiables)
- 5+ years in instructional design, learning experience design (LXD), or related fields (e.g., multimedia, education).
- Learning strategy & implementation, with proven results in knowledge retention & behaviour change.
- Regulatory/compliance learning expertise, ideally in high-stakes industries (consulting, finance, tech).
- Digital learning execution—hands-on experience with Articulate 360 (365), Captivate, LMS platforms, and creating interactive experiences.
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Core Competencies
- Expertise in storytelling: capturing complex topics via vivid narrative design (personas, scenarios).
- Stakeholder diplomacy: equitably balancing client needs vs. learner experience while driving execution.
- Flexibility in tools/mechanisms: adapt content for formal training, digital micro-interventions, or hyper-contextualised mate จาก가는 주제 on-demand knowledge tools.
- Project agility: managing mixed methodologies under tight deadlines.
- Collaborative thinking: in a matrix-led team (transparency with peers, willingness to leverage diverse inputs).
Why BCG?
Work alongside a diverse team of progressives, leveraging consultants’ mindset to transform BCG’s standards of risk awareness, ethical compliance, and strategic agility:
Challenging Framework
- Broader focus: risk learning in a global consultancy where training impacts client-facing consultants.
- Innovation opportunity: apply LXD trends to a high-impact, recurring program.
Related Community
- Multidisciplinary peptides—likely cross-section L&D, organisational efficacy work, and even ethics compliance.
Impact Standard
- Visible signature: measurable improvements in risk behaviour tracking, compliance confidence, and sustainability of learning.
Benefits & Culture
- Meaningful referee (opportunity to raise BCG’s game in ethical/social behaviours)
Equal Opportunity Employer Notice
BCG is committed to equal employment opportunity without regard to protected characteristics. BCG engages in verified employment verification (E-Verify participation).
SCC Library available for candidates with certain DPP/arrests pending resolution.
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