Boston Consulting Group
Global Learning Experience Designer - Global Specialty Businesses
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Global Learning Experience Designer - Global Specialty Businesses
Learning Experience Designer – Job Description
Who We Are
Boston Consulting Group (BCG) partners with leaders in business and society to address their most critical challenges and seize invaluable opportunities. Since its founding in 1963, BCG has set the standard in business strategy. Today, we empower organisations through transformative change, helping them grow, build competitive advantages, and drive impactful outcomes.
At BCG, we unite diverse, global teams to deliver cutting-edge solutions, including management consulting, technology, design, digital ventures, and strategic business purpose. Our collaborative approach—fostering alignment across the firm and client organisation—ensures measurable, lasting results.
What You'll Do
As a Learning Experience Designer, you’ll take a central role in collaborating with BCG’s global Learning & Development (L&D) team to design and deliver world-class learning programs and digital resources. Your focus will be on transforming how we engage learners through innovative, technology-driven solutions.
Key Responsibilities
Learning Experience Design & Content Development
- Support the development, maintenance, and enhancement of learning content and resources across multiple learning programs.
- Review, update, and manage learning materials to ensure accuracy, consistency, and alignment with standards.
- Convert traditional assets (presentations, visual tools, knowledge bases) into engaging self-paced digital learning and performance support resources.
- Curate and organize content from both internal and external sources, ensuring accessibility, relevance, and currency for learners.
- Conduct quality assurance reviews to uphold high standards in all learning outputs.
- Drive iterative improvements by conducting pilot tests and gathering learner feedback.
- Assess and implement AI tools and emerging technologies to elevate content development, learner engagement, and operational efficiency.
- Stay abreast of latest trends in learning technology, generative AI, and digital learning—contributing insights to enhance workflows.
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Project & Platform Management
- Oversee assigned learning projects, meeting deadlines while maintaining high quality.
- Maintain and update library resources and digital platforms to ensure accessibility and scalability.
- Track project progress and proactively update stakeholders on risks, dependencies, and milestones.
- Collaborate on the execution of learning campaigns and engagement initiatives.
Stakeholder Collaboration
- Work with L&D teams, subject matter experts (SMEs), and global leadership to chart learning needs.
- Provide coordination and administrative support to projects across pressing priorites.
- Support outreach, promotion, and learner engagement, driving adoption of BCG’s learning solutions.
- Facilitate smooth collaboration with internal teams and external vendors for development and deployment.
You’re Good At
We’re looking for a creative problem-solver who thrives at the intersection of technology and human-centred learning:
- Digital learning expertise—designing virtual learning experiences, instructional graphics, interactive documents, and multimedia assets.
- Proficient use of AI tools (e.g., generative AI, research, automation).
- Visual design sensibilities—attention to detail, modern trends, and learner engagement.
- Robust project management skills, balancing deadlines, coordination, and stakeholder expectations.
- Strong communication skills for refining ideas globally across virtual teams.
- Experience with content management systems, collaboration platforms, and learning technologies.
- Self-motivated and adaptable, with an innate curiosity for emerging technologies and pedagogical innovations.
- Ability to handle sensitive, confidential information with utmost discretion.
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What You’ll Bring
- A bachelor’s degree, ideally in adult education, instructional design, learning technologies, or related fields.
- 2–4+ years of experience in learning and development, particularly in service-oriented consultancies, technology, or education.
- Ability to analyze challenges, propose solutions, and rapidly adopt new frameworks or concepts.
- Proficiency in English and the ability to work within local office time zones (additional language skills considered).
Who You’ll Work With
The Learning & Development function of BCG’s Global Specialty Businesses (GSB) drives world-class learning for:
- Practice Areas (PAs), operations teams, and global knowledge networks.
- Collaborations with People Team, product/data units, and other internal BCG groups.
Since 2021, BCG L&D has underpinned elevated capabilities through impactful initiatives, positioning professionals at the forefront of digital and organisational transformation.
Why BCG?
At BCG, we value inclusion and invest in your career growth across diverse teams. Equal opportunities are central to our culture—join us as we transform the way people learn and work.
BCG is an E-Verify Employer—click here to learn more.
Equal Opportunity Partner: We extend consideration to all applicants *without regard to age, race, color, religion, sex, disability, veteran status, or any other protected classification.
Key initiatives: inclusive talent development, global collaboration, cutting-edge learning technologies.
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