Global Operations Centre Controller

What We’re Looking For

We need a candidate who can think strategically, communicate clearly under pressure, and prioritise real-time movement*. Ideally, you will have:

• In-person experience with:
  • Operating in a control room, security operating centre, SOC, or high-risk operations surrounding safety and individual movement.
• Certifications/qualifications:
  • A valid CCTV licence, or the capacity to obtain one in a prompt timeframe.
  • Proficiency in advanced IT across our suite of security technology and support systems.
  • Familiarity with Microsoft Office, reporting tools, and collaboration platforms.
• Robust incident management experience: response, reporting, escalation—within a variety of operational or security environments.
• Strong conflict resolution and crisis management instincts that allow you to stay calm while others panic.
• Keen situational awareness: the ability to evaluate threats, anticipate challenges, and drive thorough responses.
• Crystal-clear domestic/written English and professional rapport-building abilities in challenging dialogues.
• A belief in teamwork, focused action, and growth through experience.
• A commitment to service—whether through direct actions, learning, or supporting colleagues.
• Flexibility to adjust operating hours—including night shifts, weekends, holidays/vacation, and statutory bank holidays.

The ideal candidate will also:

• Be trustworthy, respectful, and committed to proactively making the workplace safer and more secure every day.
• Work securely following all company obligations.
• Meet higher screening and create requirements.

Why Join Securitas?

We’re dedicated to your career’s growth—not just yesterday’s experiences.

Our employees thrive when they know:

Opportunity: We help everyone reveal their potential, in big and small ways. People: Our environment captures the strength of what we stand for—teamwork, creativity, and authenticity. Purpose: Every task is part of a purpose beyond its own task: securing and protecting what matters for so many across the globe.

To us, ‘Thinking Fast, Acting Fast’ is the moral compass that keeps people—including you—salty, engaged, and moving forward. At Securitas UK’s GOC, we sit at our organization’s heart, accelerating progress together.

About Our Values & Commitments

We core to our **‘People Promise’*:

• Integrity – Your word defines us. You can always trust that we’ll follow through.
• Vigilance – You are the watch of the world extending our impact ever wider.
• Helpfulness – Supporting each other is our path to success.

We’re committed to fairness, Diversity and Inclusion (including our Disability Confident initiative) and celebrate a diverse workplace through initiatives:

• Notable Recognition & Partnerships
  • Disability-Inclusive Role Monitoring: Secure interview commitments for all qualifying buyers with disclosure.

Key Benefits (and Accessibility):

Training & Development:

• Structured mentorship programs
• Learning and Development opportunities to open new avenues for career advancement.

Financial & Life-Enriching Resources:

• STRIVE Securitas Perks: Discounts on top global retailers
• Dental plans: Dramatically offsetting everyday dental costs
• Health-cash (HSF) plans: Simplified access to competent medical and wellness exchanges
• Cycle-to-work scheme: Save over forty percent on protected cycling gear and bikes directly from bi-weekly salary deductions.
• Optometrist services (via Specsavers): Discounted eye care.
• Go& Live Financial Wellbeing Hub: Financial guidance support, holistic health advice and overall growth care.
• WeCare (Benefits Group): 24/7 emergency cover, mental health consultations, preventive fitness, goal-tracking, along with crisis support and recovery guidance.
• Pension plan: Pension promos complete with employer-contribution matched tax benefits.

Career Security Components:

• Permanent employees benefit from organization-wide life assurance (Upfront Death-in-Service Benefit & Provident Protection).

We’re grateful for every candidate’s time. While we process all applications carefully, our recruitment team is happy to support via email behind the curtain—simply reach out with questions or for quick clarification.

Diversity, Equity, Inclusion (DEI):

At Securitas, we play active roles towards fairness:

• Disability Confident (Copy of our commitment pages accessible on our internal site)
• Diversity Champions: Diversity Resource Networks, PRIDE, Armed Forces Covenant, Race at Work Charter groups that support everyone thrive.
• Ongoing effort toward great input through BSL Week, Black History Month, LGBTQ+ Periods & events.

Special Observable Note: If you meet our role’s minimum criteria and reveal a disability during our recruitment process, we’ll promise you an interview.

Join an invigorating, diverse, fast-paced operation with hundreds of millions of colleagues worldwide. Together, you’ll make the world slightly safer, each day.

👉 Begin Your Journey:

Click ‘Partake in my Candidacy’ and start your career with Securitas today.