JPMorgan Chase & Co.
Global Payments Project Product Controller
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Global Payments Project Product Controller
Global Payments Project Product Controller Location: Bournemouth Team: Product Control
In this role, you will play a key part in driving strategic change initiatives within the Product Control team at J.P. Morgan. You’ll collaborate across Finance, Operations, Technology, and broader business functions to deliver a diverse portfolio of Merchant Services projects.
About the Role
You will support the end-to-end delivery of projects in Product Control, partnering with BAU (Business-as-Usual) teams to shape project scopes, requirements, operating models, and implementation activities. This includes UAT/parallel run support, post-implementation validation, and ensuring alignment with finance and control controls.
Your role will involve:
- Bridging the gap between business needs and technical/project delivery teams
- Ensuring contracts are translated into robust documentation
- Facilating cross-functional collaboration for successful go-live outcomes
Responsibilities
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Project/Change Delivery Support
- Assist in scope definition, requirements gathering, and implementation activities
- Partner with BAU teams to deliver operating model inputs, UAT, UAT/parallel run support, and post-implementation validation
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Requirements Translation & Documentation
- Gather, analyse, and document business requirements
- Support the creation of functional specifications, process flows, and control considerations
- Ensure standing requirements meet financial and operational standards
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Operating Model & Process Alignment
- Develop and document target operating models and process flows
- Align deliverables with existing standards and control frameworks
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Project Governance & Coordination
- Track delivery progress, dependencies, and key milestones in collaboration with Business, Finance PMO, and Product Control leads
- Maintain RAID logs (Risks, Assumptions, Issues, Dependencies)
- Escalate risks/issues and follow up on actions where necessary
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UAT & Testing Support
- Review test cases and accounting schemas for completeness
- Validate outputs to ensure finance and control requirements are met
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Control Alignment & BAU Support
- Provide control-focused deliverables (e.g., substantiation, reconciliations, reporting validation) during key milestones
- Ensure BAU Product Control maintains strategic alignment
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Team & Knowledge Development
- Support senior team members in project tasks, analysis, and reporting
- Enhance Product Control and project delivery expertise
Required Qualifications, Capabilities, & Skills
- Strong understanding of:
- Product Control, accounting, and finance control concepts (P&L, balance sheet, reconciliations, substantiation)
- Exposure to project delivery, business analysis, or process improvement in finance or payments
- Basics of finance systems, data flows, and reporting processes
- Analytical, problem-solving, and detail-oriented mindset
- Ability to multitask and manage competing priorities effectively
- Strong communication skills, with a focus on clear requirements, processes, and findings documentation
- Team player with a collaborative approach across functions
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Preferred Qualifications, Capabilities, & Skills
- Experience in Finance/Product Control environments
- Knowledge of operating model changes, system implementations, or process enhancements (e.g., reconciliations automation, control standardisation)
- Progress toward a professional finance qualification (e.g., CIMA, ACA, ACCA)
- Hands-on experience with SAP GL and financial reporting systems
About J.P. Morgan
J.P. Morgan is a global leader in financial services, delivering tailored solutions to corporations, governments, and investors worldwide. Our mission is to foster trusted, long-term partnerships, ensuring your work aligns with ambitious business goals—and your growth.
We value diversity, inclusion, and a culture where everyone’s unique perspective contributes to our success. Equal Opportunity Employer: We do not discriminate based on any protected attribute, including but not limited to race, religion, gender, age, or disability.
Remaining commitments can adapt to support requests such as religious practices or accessibility needs. For more information, see: FAQs on Accommodations
Our Commercial & Investment Bank offers solutions in banking, markets, securities services, and payments, supporting clients globally from more than 100 countries.
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