GitLab
Global Sales Development Operations Senior Associate
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Global Sales Development Operations Senior Associate
100% Remote | Based in UK, Ireland, Germany, or the Netherlands
GitLab is the intelligent orchestration platform for DevSecOps, enabling organisations to accelerate software delivery securely and efficiently. We empower teams with innovation, impact, and scalability—just like the tools and processes we build for our customers. Our future-proof culture embraces AI-driven productivity, fosters knowledge exchange, and prioritises every voice in co-creating the technology that transforms software development.
In This Role You’ll
Collaborate as part of the Global Sales Development Operations team to drive efficiency, visibility, and consistency across our global sales development workflows. You’ll maintain, optimise, and innovate systems that help the team execute flawlessly while improving data quality, adoption, and tools like Salesforce, Outreach, ZoomInfo, Demandbase, and LinkedIn Sales Navigator.
Key Responsibilities
- Maintain and optimise core sales development tools (Salesforce, Outreach, ZoomInfo, Demandbase, LinkedIn Sales Navigator) for peak performance and usability.
- Design workflows and process improvements—auditing systems, identifying bottlenecks, and turning insights into actionable changes.
- Develop and update training documentation, guides, and playbooks to ensure the team excels in tool adoption across regions.
- Train globally distributed SDR teams in best practices, troubleshooting, and workflow efficiency.
- Investigate and resolve data quality gaps, ensuring lead accuracy and speed throughout the funnel.
- Analyse and refine Outreach campaigns (e.g., data collection quality, messaging effectiveness) to boost performance.
- Support cross-functional partners ( Sales, Marketing, Analytics ) with regards to evaluating and optimising inbound/outbound motions.
- Maintain governance and standards for consistent tool usage, setup hygiene, and tool effectiveness reviews.
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Who You Are
We’re looking for a detail-driven problem-solver with operational expertise—someone who thrives in high-performing environments structured by asynchronous collaboration, clear documentation, and data-driven decisions. Must-haves:
- Proven experience with modern sales ops stacks (required attention to Outreach usage), including Salesforce configuration, tool workflows, or automation.
- Monitoring and troubleshooting skills—identifying root causes (e.g., data pipeline issues, impaired ROI) and devising fixes.
- Stakeholder management across functions and regions, translating complex technical insights into practical steps.
- Training and enablement experience—creating or refining examples like “how to reset an Outreach sequence” or mapping ZoomInfo naming standards.
- Diversity-friendly approach: We welcome applications from candidates who may not meet every requirement—your potential matters most.
A plus for anyone with:
- Familiarity with GitLab’s tools and automation (e.g., Git, CI/CD insights).
- Background in data quality stewardship, B2B tech sales outcomes measurement.
- Cross-team "workshop" experience, synthesising insights from analysts, sales, and tool providers.
The Team
We’re a remote, asynchronous-first team of 5+ pacesetters who specialise in scaling systems that empower career growth and accountability across Global Sales Development. Using shared documentation, stand-ups, and cross-region partnerships, we ensure teams stay aligned and ahead of the curve.
About GitLab’s Benefits
Your work here accelerates globally—backed by flexible policies that prioritise your health, financial security, and well-being.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Career Growth: Partnerships through rotation between teams, skill-building and budgeting funds ($10,000+/year).
- Financial Health: Equity compensation as an option, alongside a healthy job source limits.
- Work-Life Balance: Flexible PTO with 41 days (14 paid public holidays + 27 ill/paid leave).
- Parental Support: 14+ weeks paid parental leave starts on day one.
- Diversity & Inclusion: Employee Resource Groups (World Investment Council), mentoring programs, and celebrations.
- Well-being Budget: Daily Transatlantic™ Wellness Allowance funding.
April Diversity-Rich Hiring Note
We continually challenge and diversify our hiring practices, and call applicants to depths beyond “qualifications met”. If this work sounds mission-critical for you, apply anyways—our team looks forward to assessing your fit.
Looking Ahead
Fortune 100 (2025 mid-year) leaders turned to GitLab to reduce SDR cycles, improve inbound velocity, and build software better, faster, stronger. Now it’s your turn. Apply to weave transparency, efficiency, and scale into a role that spreads for good.
Note on Fortune Trademark: Fortune Media IP Limited and Fortune Media Group name-and-sector acknowledgement only. GitLab’s ranking data is independently collected (GoogleTrends, self-reported company adoption).
Next Steps
- Learn more: Interested in small teams? HTTPS://GITLAB.COM/WORK-REMOTELY.
- Apply: No standardised curriculum (hiring is inclusive—at every level). Our vast talent pool includes recognition for all.
For location inquiries: 01916154585 or remote-onboarding@gitlab.com
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