Position Requirements

Behavioral Competencies:

• Manages Complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.
• Business Insight - Applies knowledge of business and the marketplace to advance the Company's goals. For example, clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions.
• Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives. For example, enlists a range of stakeholders to add value; ensures they are well informed, and surprises are avoided. Confronts and challenges "us vs. them"; shows strong appreciation for others' efforts toward shared goals.

Skills:

• Negotiation - Works at an advanced level to obtain consensus between two or more parties who may have different interests, for the benefit of the Company. Typically works independently and provides guidance.
• Planning and Organizing - Works at an advanced level to plan, organize, prioritize and oversee activities to efficiently meet objectives. Typically works independently and provides guidance.
• Action Planning - Works at an advanced level to review and evaluate recommendations and requirements and to develop appropriate plans or deliver actions required. Typically works independently and provides guidance.
• Analyze Alternatives and Recommend Solutions - Works at an advanced level to analyze potential solutions and create recommendations based on the expected benefits, costs, and overall value of the solution for key stakeholders. Typically works independently and provides guidance. Observation, Alternatives generation
• Costing and Budgeting - Works at an advanced level to systematically estimate, allocate, and control costs in order to manage financial resources effectively. Typically works independently and provides guidance.
• Data Collection and Analysis - Works at an advanced level to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making. Typically works independently and provides guidance.
• Adaptive Mindset - Works at an advanced level to shift into and out of a mental mindset associated with assessing the facts and circumstances of the current situation and/or environment, and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically works independently and provides guidance. Adapts existing tools and techniques to existing situation, Adapts to changing goals / objectives, Entrepreneurial spirit, Focuses on simplicity when addressing the customer
• Commercial Acumen - Works at an advanced level to use understanding of the business environment and objectives in developing solutions. Typically works independently and provides guidance.
• Contract Management - Works at an advanced level to administer, monitor and manage the provision of services in line with an agreed contract. Typically works independently and provides guidance.
• Data Control - Works at an advanced level to acquire, organize, protect and process data in order to fulfill business objectives. Typically works independently and provides guidance.
• Prioritizing - Works at an advanced level to prioritize components of a project, program, or portfolio work in context with risks, activities, stakeholders, etc. across the life of the project or program. Typically works independently and provides guidance. Pairwise comparison grid (prioritization), Prioritization matrices, Prioritization
• Review and Reporting - Works at an advanced level to create reports, and review reports created by others, for various audiences as relevant, in a lucid and effective manner, keeping in mind the purpose of reports. Typically works independently and provides guidance.
• Verbal Communication - Works at an advanced level to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications. Typically works independently and provides guidance.
• Managing Change - Works at an advanced level to demonstrate a change mindset as well as plan, execute and monitor activities during times of change whilst keeping performance levels up. Typically works independently and provides guidance.
• Policy and procedures - Works at an advanced level to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives. Typically works independently and provides guidance.
• Project Management - Works at an advanced level to plan and manage small project work assignments within desired cost, time and quality parameters. Typically works independently and provides guidance. Project Change Management Plan, Project Charter, Project Management Plan, Project Requirements Management Plan, Project Requirements Verification Plan, Project Resource Management Plan, Project Schedule, Project Schedule Baseline, Project Scope Statement, Project Change Log/Register
• Reporting - Works at an advanced level to create reports for various audiences as relevant, in a lucid and effective manner, keeping in mind the purpose of reports. Typically works independently and provides guidance.
• Requirements Elicitation and Facilitation - Works at an advanced level to lead facilitated sessions for requirements elicitation, focus groups, and user acceptance testing. Typically works independently and provides guidance. Facilitated workshops, Facilitation planning, Facilitation techniques, Focus groups, Design thinking, Asks Open-Ended Questions, Leverages Open and Closed Questions
• Understands Customer Needs - Works at an advanced level to articulate customer needs in the customer's business language and business context. Typically works independently and provides guidance