Inizio
Governance and Compliance Lead
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Governance and Compliance Lead
Location: Manchester, UK / Yardley, PA, USA
About Inizio
Inizio is a global partner to health and life sciences organisations, delivering specialist expertise across the product and patient journey. Through Global Finance Services (GFS), we provide high-quality, efficient and compliant finance operations that support business performance worldwide.
Role Overview
Reporting to the Head of Global OTC, we are seeking a Governance and Compliance Lead to oversee governance, controls and compliance across our Global Finance Services Order-to-Cash function. You will own the OTC controls framework spanning revenue, billing, collections and cash application, lead audit coordination, oversee governance of AI-assisted and automated OTC processes and ensure robust compliance, quality and risk management.
Working closely with the Governance and Controls Lead within the RTR function and the wider OTC functional leads, you will drive control effectiveness, audit readiness and continuous improvement across OTC while leading the Senior Governance and Compliance Analyst.
Here's what you'll be doing
Governance, Controls & Compliance
- Own and maintain the OTC controls register across revenue, billing, collections and cash application.
- Lead the annual Control Self-Assessment (CSA) programme and track remediation actions.
- Identify control gaps and drive remediation plans.
- Act as the primary contact for internal and external audit across OTC.
- Deliver audit readiness assessments.
- Own governance for the AI-powered collections service.
- Maintain control coverage for the automated cash application bot.
- Assess the control readiness of changes to automated and AI-enabled OTC processes before deployment.
- Define and monitor OTC quality standards, KPIs and SLA adherence.
- Produce governance dashboards, audit reporting and risk trackers.
- Partner with the RTR Governance and Controls Lead.
- Lead and develop the Senior Governance and Compliance Analyst, directing their work across controls testing, audit support and governance reporting, and enabling their ownership of the OTC AI agent portfolio - ensuring AI agents are properly governed, continuously improved and aligned to the broader OTC controls framework.
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What you'll bring
Qualifications & Experience
- Bachelor's degree (or equivalent professional qualification) in Finance, Accounting, Business Administration or a related discipline.
- Professional accountancy qualification (ACA, ACCA, CIMA or equivalent) beneficial.
- 8-12 years' relevant experience across finance operations with significant OTC exposure across revenue, billing or collections; experience within a global Shared Services Centre (SSC) or GBS environment with multi-entity, multi-currency scope is essential.
- Experience operating SOX or equivalent controls frameworks, audit management and governance.
- People management experience and exposure to AI-assisted or automated finance processes advantageous.
Technical & Operational Expertise
- Strong knowledge of OTC controls across revenue, billing, collections and cash application.
- Knowledge of SOX or equivalent controls frameworks, CSA methodology and audit management.
- Ability to govern AI-assisted and automated finance processes.
- Strong communication with Finance leadership and auditors.
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Problem Solving & Innovation
- Resolve complex governance, audit and compliance issues.
- Assess control implications of AI-enabled process changes.
- Drive remediation of control failures and continuous improvement.
Stakeholder Management & Communication
- Build trusted relationships with Finance leadership, OTC teams, auditors and third-party providers.
- Partner with the GFS Governance and Controls Lead.
- Communicate governance risks, audit outcomes and compliance requirements clearly.
Performance, Impact & Ways of Working
- Independent judgement and strong governance mindset.
- Ability to operate strategically and operationally in a complex environment.
- Collaborative leader focused on quality, compliance and continuous improvement.
Why join us
You'll own the governance and compliance backbone of Inizio's global OTC function by shaping the controls framework, leading audit engagement and setting the standard for how AI-enabled finance processes are governed at scale. This is a senior role with real visibility at Finance leadership and external audit level.
Don't meet every job requirement? That's okay! Our company is dedicated to building an inclusive and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
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