engstaff-In is recruiting on behalf of its client for an experienced and motivated Governance & Assurance Manager to join a high-performing team delivering essential highway and infrastructure services across South Wales.

This is an excellent opportunity to play a key leadership role within an organisation responsible for maintaining and improving critical transport infrastructure. The successful candidate will help deliver safe, sustainable, and reliable services while driving operational excellence, innovation, and continuous improvement.

Key Responsibilities

• Develop, plan, and deliver high-quality services, ensuring organisational objectives remain central to all decision-making.
• Set ambitious yet achievable service delivery objectives, supporting operational managers to respond to changing business needs while leading by example.
• Provide effective day-to-day leadership and management across the service, collaborating with senior colleagues to deliver strategic priorities and organisational goals.
• Support senior leadership in developing and implementing customer-focused strategies, policies, and service improvements.
• Act as an ambassador for the organisation, building strong relationships and contributing to collaborative initiatives with internal and external stakeholders.
• Work proactively with key stakeholders, including government bodies where appropriate, preparing reports, briefings, and recommendations to support informed decision-making.