Three UK
Governance Lead (MBNL)
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Company Description
VodafoneThree - Governance Lead (MBNL)
Location: Newbury + Hybrid
Working Hours: Full time 37.5 hours per week – Mon to Fri
Hybrid
We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team.
Who We Are
We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.
We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.
We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.
We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.
Join our UK Networks team, where we’re continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen – simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers.
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Job Description
What you’ll do
As Governance Manager, you will oversee contract governance, performance monitoring, documentation, and reporting for key partner and Network supplier contracts. You will support Contract Managers on major projects and ensure strong time‑management and expectation‑setting.
- You will work closely with MSA/MSP Contract Managers to maintain effective governance and build a solid understanding of each contract.
- You will prepare and distribute Governance Board packs and report on Vodafone and supplier compliance using Contract Watch.
- You will regularly engage with Network Design, Build, and Operations teams to ensure they manage their contractual obligations, track deviations with reasons, monitor risks and issues, and escalate key insights to the relevant Contract Manager.
Preparation, planning and distribution of Governance Board packs to support the relevant contractual requirements and implement and run effective internal and or partner/supplier governance processes to track and report on VodafoneThree and Partner/Supplier compliance with all contractual obligations
- Strong knowledge/understanding of relevant contracts and able to explain how contracts work to operational stakeholders and refer issues on for specialist advice and support.
- Accountable for the high quality and accurate production of a monthly reporting suite shared with senior internal stakeholders demonstrating VF & suppliers performance against core contractual KPI’s and Ad Hoc requests.
- Highlighting contract obligation compliance issues with Senior Managers in a timely manner.
- Own continuous improvement in relation to governance and contractual compliance, ensuring monthly review of initiatives to drive efficiency and effectiveness.
- Collaborate with Networks teams and wider cross-functional teams to deliver high quality contractual obligation support and learning.
- Lead Governance calls with partners and internal teams ensuring all key actions and notes are recorded, stored and followed up.
- By providing a front door, assure on-boarding of new team members from across the business and undertake a quarterly review of existing team members working in the MBNL joint venture, and those working across MBNL and Beacon to ensure compliance.
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Qualifications
Who you are
- Experience of working with reporting tools such as Contract Watch, using the data to drive improvement.
- Demonstrate excellent presentation skills with an ability to take a complex topic and simplify the information for an exec audience.
- Ability to identify and demonstrate data driven decisions.
- Experience of commercial contracts and relationships with suppliers/partners.
- Experience of working with data and producing reports.
Additional Information
What we offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
Need to know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email [email protected] for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.
During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
#VodafoneThree
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