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GP Practice Governance Officer
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Private Doctors Surgery: North Leeds LS8
Pay: £22.00 per hour
Hours: 10 hours per week (1.25 days)
Site based initially, with a view to hybrid working (1 day per week)
The Private Doctors is an award-winning, CQC-registered private medical clinic based in North Leeds, providing same-day concierge private GP services, executive health screening, and specialist clinics.
We are looking for an experienced GP Practice Governance Officer to lead and continuously improve our governance, compliance, and quality assurance systems. Working closely with the leadership team, you will play a key role in ensuring regulatory excellence, maintaining CQC compliance, and supporting the practice's ambition of achieving CQC Outstanding.
This is a strategic, non-patient-facing role focused on governance, compliance, quality improvement, and risk management within a GP and primary care environment.
Please note: This role requires recent governance and compliance experience gained within a GP practice, private GP clinic, primary care, or NHS primary care setting. Applications from candidates whose experience is solely within care homes or residential care settings will not be considered.
Key Responsibilities Include
As GP Practice Governance Officer, you will:
- Lead and maintain the practice's governance, compliance, and quality assurance framework.
- Maintain expert knowledge of CQC regulations, Key Lines of Enquiry (KLOEs), and healthcare legislation.
- Prepare for and coordinate CQC inspections, ensuring evidence is maintained across all five CQC domains.
- Monitor changes to CQC guidance and update policies, procedures, and Standard Operating Procedures (SOPs) accordingly.
- Develop and maintain governance structures, policy libraries, and document control systems.
- Coordinate internal audits and quality improvement initiatives.
- Manage complaints procedures and investigations in line with CQC standards.
- Develop and maintain health and safety policies, risk assessments, and compliance documentation.
- Monitor infection prevention and control procedures and equipment safety.
- Maintain staff compliance records, including DBS checks, mandatory training, and onboarding documentation.
- Produce governance reports for the leadership team and identify opportunities for continuous improvement.
- Proactively identify risks and implement practical solutions to strengthen compliance and governance across the practice.
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The Ideal Candidate
To be successful in this role, you will have:
- At least 3 years' experience in governance, compliance, or quality assurance within a GP practice, private GP clinic, primary care, or NHS primary care setting.
- Strong working knowledge of CQC standards, inspections, and regulatory requirements.
- Experience preparing for or supporting successful CQC inspections.
- Experience developing governance frameworks, policies, and quality management systems.
- Experience managing complaints within a healthcare environment.
- Knowledge of healthcare employment compliance, including DBS, mandatory training, and safeguarding requirements.
- Experience of health and safety compliance within a healthcare setting.
- Excellent written communication and policy writing skills.
- Strong organisational skills with exceptional attention to detail.
- The ability to work independently, identify risks, and implement effective solutions.
- A Level 3 qualification (or above) in Health and Social Care or an equivalent relevant qualification.
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Desirable
- Experience within a private GP practice or independent medical clinic.
- Experience supporting a practice in achieving or maintaining a high CQC rating.
- Knowledge of GDPR and information governance.
- Complaints investigation or mediation training.
- Experience using GP clinical or practice management systems.
This is an opportunity to make a genuine impact within an established and growing private medical practice.
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