Furza
Graduate Account Manager
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Graduate Account Manager
Location: Remote (UK) with occasional travel to customer sites and company offices
Salary: £32,000 basic + uncapped OTE
Launch Your Career in Customer Success & Account Management
We're working with a fast-growing UK technology business that develops innovative software solutions for the healthcare sector. Backed by significant investment and with an expanding customer base across the NHS, the business is looking for an ambitious Graduate Account Manager to join its Customer Success team.
This is an excellent opportunity for a recent graduate who wants to build a career in account management, customer success, enterprise software, or SaaS. No previous sales or account management experience is required, full training and ongoing development are provided.
The Role
As a Graduate Account Manager, you'll support existing customers by building strong relationships, coordinating with internal teams, and helping ensure customers get the maximum value from their software solutions.
Rather than focusing on cold sales, this is a relationship-driven role where you'll become a trusted point of contact, helping customers achieve successful outcomes while identifying opportunities to support their future needs.
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You'll work closely with Customer Success, Product, Professional Services, Support, and Commercial teams to deliver an exceptional customer experience.
What You'll Be Doing
- Build and develop relationships with key customer stakeholders.
- Act as a point of contact for customer enquiries, coordinating responses across internal teams.
- Support customer engagement through regular communication and proactive follow-up.
- Maintain accurate CRM records and account information.
- Assist with Quarterly Business Reviews and customer planning sessions.
- Help identify opportunities to improve customer satisfaction and adoption.
- Support customer onboarding and ongoing account development.
- Develop a strong understanding of the healthcare technology sector and customer priorities.
- Identify opportunities for account growth and expansion while supporting senior account managers.
What We're Looking For
- A recent graduate (or someone with equivalent experience) eager to start a commercial career.
- Excellent communication and relationship-building skills.
- A customer-first mindset with a genuine desire to help others succeed.
- Strong organisation and attention to detail.
- A proactive, collaborative approach to problem-solving.
- Confidence working across multiple teams and managing competing priorities.
- Curiosity, ambition, and a willingness to learn.
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Previous sales or account management experience isn't required—we're looking for attitude and potential.
What's On Offer
- £32,000 basic salary
- Uncapped commission structure
- Fully remote role with occasional travel
- Industry-leading sales and account management training
- Professional coaching and mentoring throughout your first year
- Clear progression into Account Management or Sales Executive roles
- Pension, holiday allowance, and wellbeing benefits
Why Apply?
You'll be joining a high-growth technology company making a real impact within UK healthcare, with structured training, genuine career progression, and the opportunity to build long-term relationships with some of the country's largest healthcare organisations.
If you're ambitious, people-focused, and looking for your first step into customer success or account management, we'd love to hear from you.
Apply now to begin your career with one of the UK's fastest-growing healthcare technology businesses.
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