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Graduate Account Specialist
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Location: Wilmslow (office based)
Salary/package: £28,000 per annum plus commission
Contract type: Permanent
Hours: Full time, 37 hours per week
If you are a recent graduate who enjoys working with people, building relationships and delivering great service, this is an opportunity to start a career in recruitment while making a genuine difference to students across the UK.
Who We Are
Impact Student Partners is part of Commercial Services Group (CSG), the UK’s largest local authority owned trading company. Impact Student Partners specialises in placing tutors, mentors, and specialist support workers into higher education settings, helping students with disabilities succeed at university. As a CSG business, our commercial success directly supports social value and reinvestment into public services.
Why this role matters
As a Graduate Account Specialist, you will play a key role in supporting universities and students by matching them with the right specialist support professionals. This is a relationship-driven role, similar to an account manager position, with a strong focus on customer service, organisation, and communication.
You will manage relationships with students, candidates and university partners, building trust and ensuring a high-quality experience throughout the recruitment process. While previous recruitment experience is not required, an interest in recruitment and a desire to develop commercial skills is essential.
What You’ll Be Doing
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- Building strong relationships with universities, colleges and partner clients
- Engaging with students to understand their needs and preferences
- Sourcing, screening and onboarding tutors, mentors and specialist support workers
- Managing a portfolio of students and candidates, ensuring ongoing engagement and aftercare
- Matching students with suitable support workers based on needs, availability and preferences
- Communicating clearly and consistently with students, candidates and clients
- Ensuring all recruitment activity meets compliance, safeguarding and GDPR standards
- Supporting the growth of services through excellent account management and delivery
What We’re Looking For
- A recent graduate
- Experience in a customer service or office-based environment
- A genuine interest in recruitment and relationship-based roles
- Strong communication skills with the ability to build rapport
- Excellent organisation and time management skills
- Confidence handling sensitive conversations with professionalism and empathy
- Good IT skills and the ability to learn recruitment or CRM systems
- A proactive, driven approach with a desire to make a positive impact
What You’ll Get In Return
- Salary of £28,000 per annum + commission
- 25 days annual leave, plus your birthday off
- Life assurance cover (4x salary)
- Pension scheme with 4% employer contribution
- Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme
- Volunteer days and access to a comprehensive wellbeing programme
- Tailored learning and development support with real opportunities to progress
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Why CSG?
Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, France, Dubai, and Bangkok, we are working towards becoming the global leader in education and public sector solutions.
We are expanding rapidly, with annual growth of around 25 percent, supported by a blend of organic development, acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management, IT, HR, legal, energy, procurement, and supplies.
CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over £77 million has already been returned, reflecting our commitment to combining commercial performance with meaningful social impact.
Inclusion & Accessibility
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.
We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.
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