ITW
Graduate Applications Engineer
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Job Description
Goal of Position
In this role you will be a crucial link between customers, sales teams, and engineering to ensure the creation of successful specifications, proposal documents, and delivery of technical equipment orders. You will need to take a technical and commercial view to the total viability of an order/enquiry by balancing commercial ambition against our engineering capability and effort.
Responsibilities
- Assess customer applications to understand appropriate product specifications.
- Review incoming orders for correct technical and commercial alignment.
- Prepare accurate proposals, including technical configurations and cost calculations.
- Enter order details into ERP/IT systems and prepare formal order acknowledgments.
- Resolve technical, application-related, or delivery concerns.
- Engage with customers to secure drawing approvals for complex orders.
- Ensure all necessary documentation is created for sales support, manufacturing, testing, and compliance.
- Maintain an organized database of machine drawings and past designs.
- Provide input for design guide updates and suggest improvements.
- Assist in product testing to validate customer requirements are met.
- Participate in technical enquiry meetings to support the sales process.
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Position Requirements
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Essential
- Engineering or technical education.
- Ability to manage high-volume customer interactions and complex sales order processes, ensuring accuracy and customer satisfaction.
- Demonstrable problem-solving skills.
- High attention to detail.
- Excellent verbal and written communication skills applied confidently at all levels.
- Proficient in using related software, e.g., Microsoft Office Excel to a high level.
- A role model of Loma’s behaviours (Hands-on, One Team, Positive Mindset, Delivering on our Commitments, Taking the initiative) and ITW Values.
Company Overview
At ITW, we think and act like entrepreneurs. We embrace autonomy, make decisions, and take ownership to create innovative solutions for our customers all over the world. ITW is a Fortune 200 global multi-industrial manufacturing leader. Our seven industry-leading business segments offer career development and learning opportunities in more than 50 countries across the globe. We’re committed to investing in our people and supporting their growth through unique and relevant development opportunities at each stage throughout the employee life cycle. Our decentralized, entrepreneurial culture empowers you to think and act like a business owner. We aspire for everyone to perform to their full potential and value the unique and diverse perspectives, experiences, and ideas that make us better together. The ITW Business Model gives us the tools to focus on what’s most important, and we’re grounded in our values of Integrity, Simplicity, Trust, Respect, and Shared Risk.
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