Sparta Global
Graduate Content Designer
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Junior Content Designer
Sparta Global are hiring a Junior Content Designer to support a public sector content migration and improvement project within a large citizen-facing service.
The role will focus on reviewing and improving letters and supporting content as they are migrated from a legacy system. You will work with Business Analysts, delivery colleagues and more senior content professionals to ensure content is clear, accessible, accurate and written in line with Government Digital Service standards.
This is an opportunity for someone with experience in content creation who is passionate about user-centred design and wants to develop their content design skills within a complex public service environment.
Key Responsibilities:
- Review existing letters, templates and free-text content held within a legacy system.
- Improve wording to make content clearer, more concise and easier for users to understand.
- Ensure content is inclusive, accessible, and written in line with Government Digital Service guidance.
- Identify potential user issues, content gaps and areas where information could be misunderstood.
- Develop an understanding of the relevant content management system processes and publishing requirements.
- Organise and document content to support effective migration, governance and ongoing content lifecycle management.
- Use content management tools and established processes to prepare, manage and publish content.
- Work with Business Analysts and the Delivery Manager to progress tickets through the delivery process.
- Create content drafts, mock-ups and other materials to support review and testing.
- Use evidence, feedback and user needs to improve content through successive iterations.
- Clearly explain content recommendations and the reasoning behind design decisions.
- Support content administration, quality assurance and publishing activities.
- Contribute to collaborative design sessions and provide constructive feedback to colleagues.
- Engage with wider content design communities and apply relevant standards, patterns and best practice.
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Essential Skills and Experience:
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- Relevant experience in content creation, content editing, copywriting, communications or a related area.
- An understanding of content design and user-centred design principles.
- Experience reviewing and improving written content for clarity, accuracy and usability.
- Knowledge of Government Digital Service standards and GOV.UK content guidance.
- Awareness of accessibility requirements and inclusive design principles.
- Ability to identify user needs and translate them into clear, usable content.
- Experience working collaboratively with multidisciplinary teams.
- Strong written and verbal communication skills.
- Ability to explain content decisions and respond constructively to feedback.
- Good organisational skills, with the ability to manage tasks and progress work through agreed processes.
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