Fresha
Graduate Sales Role (London)
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Business Development Executive
About Fresha
The AI-powered OS for beauty, wellness and self-care
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering businesses such as salons, barbers, spas, medspas, fitness studios, and health practices.
Trusted by millions of consumers and businesses worldwide, Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 15 global offices spanning North America, EMEA, and APAC.
Fresha allows consumers to discover, book, and pay for beauty and wellness appointments via its marketplace. Meanwhile, businesses and professionals utilise an all-in-one platform to manage their operations, including appointment booking, point-of-sale, customer records, marketing automation, loyalty programs, product inventory, and team management.
The consumer marketplace unlocks revenue potential for partner businesses, leveraging online bookings and automated marketing through mobile apps and integrations with Instagram, Facebook, and Google.
Role Overview
To support Fresha’s exciting and progressive growth, we are recruiting an exceptional Business Development Executive to meet our ambitious objectives.
This is an ideal opportunity for a fast-paced, proactive self-starter who thrives on challenges and scalability.
The role will be based at our dog-friendly London office (5 days per week): The Bower, The Tower, 207 Old St, London, EC1V 9NR
Key Responsibilities
- Drive Sales Performance: Consistently meet and exceed sales targets
- Outreach & Engagement: Cold call, email, and social outreach to decision-makers to secure new partnerships (including in-person meetings when appropriate)
- Product Demonstration & Sales:
- Conduct product demos to showcase ways Fresha solves business challenges
- Pitch and close deals for new partners and existing accounts
- Sales Cycle Ownership:
- Prospecting to close – Own the entire sales process from lead generation to successful deal execution
- Perform cost-benefit and needs analysis to align solutions with partners’ goals
- Customer Success Collaboration:
- Work with onboarding, product, and support teams to ensure seamless partner experience
- Market Insights: Share observations on trends and opportunities in the beauty/wellness sector
- Lead Management:
- Respond to 100% of inbound leads within set timelines
- Log all activities in the CRM
- Commercial Partnerships:
- Maintain roles as the lead point of contact for all commercial interactions with partners
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Note: This list does not encompass all responsibilities. Additional tasks may be assigned.
Profile & Requirements
Experience
- Strong B2B sales experience with 1 year minimum, demonstrating a successful track record
Industry Preference
- Background in SaaS, online marketplaces, or payment platforms highly desirable
Skills & Attributes
- Natural Hunter & Relationship Builder: Enthusiastic proactive communicator who enjoys relationship-driven sales
- Organisation & Juggling Multiple Priorities:
- Effective multitasker with strong time management skills
- Curiosity & Growth Mindset:
- Continually seeks to learn and grow within the role
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Nice-to-HaveBonus
- Multilingual: Fluent in English and another language
- Industry Knowledge: Familiarity with beauty/wellness businesses
Note: At Fresha, we value passion and potential as highly as experience. Applicants with enthusiasm and a willingness to develop will be considered.
Key Benefits
- Base Salary: £30,000
- Variable Pay: £10,000 (+ accelerated commission for exceeding targets)
- Competitive value-add
Interview Process
- Screen Call – 30-minute video interview with Talent Team.
- Skills & Experience Assessment – 30-minute video or in-person interview with Team Leads.
- Presentation – 75-minute in-person interview with Team Leads and General Manager (UK & Ireland).
The full process is aimed to conclude within 2 weeks, with feedback provided timely.
Note: While we strive to process applications within 7 days, high volume may occasionally extend timelines.
Inclusive Workforce
Fresha fosters an environment where diversity, equity, and inclusion are core values.
- Fair Consideration: Applications are reviewed manually by talent teams
- No Discrimination: We follow strict adherence to legal protections across race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, and more.
If an applicant requires adaptations for accessibility (during interviews or your stay), we encourage sharing these details so we can provide necessary support.
AI tools may assist in initial screening of applications, but all hiring decisions are ultimately made by humans.
For further details on data processing, please contact Fresha’s team directly.
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