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Graduate Technical Support Analyst
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Engineering Applications Specialist
At Acturis, innovation isn’t just part of our culture — it’s in our DNA.
Our journey began in 2000 in the garden shed of our co-founder, Theo Duchen, alongside fellow McKinsey Partner David McDonald, who sought to redefine insurance technology. Transforming into a global leader, our platform now powers over 100,000 users across 40+ countries. Collaborating closely with brokers, insurers, and MGAs, we continuously shape market trends and set new benchmarks for personal and commercial insurance lines.
Proudly recognised as a Great Place to Work® (2026) and EcoVadis Committed organisation, Acturis blends a fast-paced, start-up culture with global scalability. Over 90% of our hires come from graduate programmes, offering dynamic growth opportunities for early-career talent.
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Day-to-Day Responsibilities
You will:
- Troubleshoot and resolve system and user issues, providing functional advice.
- Assist clients in configuring the platform for their needs and testing new releases.
- Conduce customer analysis, both onsite and remotely, to identify improvement opportunities and evaluate platform requirements.
Acturis fosters career progression, structured training, and early responsibility to support your development.
Whether You Apply, You Can Expect
- A transparent career structure, alongside regular feedback and three formal performance reviews per year.
- Opportunities to lead projects, manage resources, and mentor junior team members.
- Intensive onboarding, industry-recognised training, and funding for specialist courses at every career stage.
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What It Takes to Thrive Here
You must have:
- A 2:1+ in a STEM degree, with strong A-levels (minimum AAB), including an A in Maths.
- A logical, analytical mindset, exceptional organisation skills, and rapid learning ability.
- Confident communication and a genuine enjoyment of collaborative teamwork.
Ready to Apply Your Technical Mind?
Join Acturis and embark on a career where you’ll innovate boldly, grow quickly, and contribute alongside some of the industry’s brightest talent.
Note: Successful candidates will typically receive contact within 14 days. Due to high application volumes, we regret we cannot notify unsuccessful applicants.
Important: Currently unable to sponsor for this role, including Graduate Visas. Monitor our Careers page for updates on future sponsorship opportunities.
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Jessica, London
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