We prioritise attitude and aptitude over experience. If you have determination and a strong work ethic, we will develop the skills needed to excel in this challenging yet rewarding role. Our mission is built on partnership—both externally with clients and internally as a cohesive team. The more value you add, the more you will grow as part of our organisation.

Key Responsibilities

• Cold and warm outbound calling to generate new business opportunities.
• Introduce Hilton-Baird and our brokerage services to diverse businesses while diagnosing their current or future funding requirements.
• Conclude a detailed fact-find, gathering business information and discussing funding options.
• Ensure strict compliance with FCA, GDPR, and company policies.
• Self-manage your diary to meet daily touchstone targets.
• Build rapport with decision-makers to extract critical insights in a compliant manner.
• Maintain a high standard of quality, professionalism, and courtesy at all times.
• Achieve personal targets on your Balanced Scorecard.
• Attend and contribute to team meetings regularly.
• Record all business dialogues meticulously and accurately.
• Assist with project-specific duties as needed.

Requirements

• Minimum of a GCSE standard education or equivalent.
• Exceptional communication skills and ability to engaged telephonic settings.
• Strong learning agility, ability to absorb quickly and thrive in a results-driven environment.
• Attention to detail to ensure accuracy in audits and documentation.
• Proven determination to meet targets (touchstones).
• Excellent team player with solid interpersonal skills.
• Capable of working both independently and collaboratively within a team dynamic.
• Self-motivated, hardworking, passionate about results.
• Reliable and punctual – attendance is paramount.
• Proficient in MS Office: Word, Excel, Outlook.

What We Offer

• Hybrid / Flexible Work Environment – Vibrant, supportive workplace that balances productivity and flexibility.
• Uncapped Discretionary Bonus – Based on performance.
• Profit-related pay after completing a full financial year (May to April).
• Life Assurance Benefits – For peace of mind.
• 25 days paid holiday (excluding bank holidays).
• Access to the FRP Pension Scheme after 3 months’ service. Additional details post-employment.
• Comprehensive Training – Ongoing internal and external development programmes to support career growth.
• Impactful Work – An integral role with SME and corporate clients aligned with our mission to drive business success.
• Career Development – Pathways to progress either within or alongside our FRP Advisory Group.
• Annual Flu Vaccination.
• Employee Assistance Programme.
• Flexible Benefits Scheme – Enhance core benefits (e.g., wellness, private health) per individual preference.

Additional Information

Our Core Values

• Straightforward: Clear, honest guidance without ambiguity.
• Confident: Advice rooted in expertise and evidence.
• Pragmatic: Focuses on actionable solutions and measurable outcomes.
• Real: Balances professionalism with approachability, understanding real-world client challenges.

Our Commitment to Sustainability & Inclusivity

At FRP, sustainability is central to our strategy. We prioritise: ✅ Long-term relationships with clients, employees, and communities. ✅ Reducing environmental impact while operating transparently. ✅ Fostering an inclusive and diverse culture—where recognised capabilities take precedence over background. Free from bias relating to ethnicity, disability, sexual orientation, or any protected characteristic. ✅ Investing in our team’s growth through structured learning and development.

We share success with our clients because their growth fuels our ambitions. Our aim? To fostering lasting collaboration.

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