Whitbread
Ground Floor Team Member
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Ground Floor Team Member
Ground Floor Team Member – Manchester Trafford Centre North Premier Inn
About the Role
Come join our warm and welcoming Manchester Trafford Centre North Premier Inn team!
The Ground Floor Team Member plays a pivotal role as the face of our hotel, using their friendly demeanour and customer service skills to ensure guests have a restful stay from check-in onwards. This role involves welcoming guests, assisting with check-ins, preparing cocktails, serving meals, and collaborating with our housekeeping team to maintain impeccable room standards. No prior experience is required—just a willingness to learn and a passion for hospitality!
Key Details
- Pay Rate: Up to £13.06 per hour
- Contract Type: Fixed-term contract (until 03/09/2026) – no zero-hours contracts
- Weekly Hours: 20 hours per week
- Location: 18-20 Trafford Blvd, Trafford Park, Urmston, Stretford, Manchester M41 7JE
- Immediate Start: Advancement guaranteed with no experience needed
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Responsibilities
- Act as the friendly welcome for guests, ensuring a smooth check-in and check-out experience
- Provide excellent customer service, from assisting with room bookings to addressing guest needs
- Prepare and serve beverages (cocktails) and dining options to enhance guest satisfaction
- Collaborate with the housekeeping team to maintain high room standards for guests
- Represent Whitbread’s commitment to diverse, inclusive, and welcoming hospitality
Why Join Us?
Our team values inclusivity, growth, and work-life balance. Whitbread offers:
Training and Support
- Clear career progression opportunities within our business
- Simple, user-friendly administration systems
- Comprehensive training to ensure success from day one
Whitbread Benefits
- Whಇweet Benefits Card: Gain 60% off Premier Inn rooms and 25% off meals at all Whitbread restaurants
- Premium Breakfast: Enjoy a complimentary breakfast for 2 when you start
- Exclusive Discounts: Save on shopping, utilities, travel, cinema, and supermarket products
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Financial and Well-being Perks
- Access to a company pension scheme
- Save as You Earn (SAYE) scheme for long-term savings
Our Commitment to Inclusivity
We believe "Everyone is unique, and there should be no barriers to progress." As part of the UK’s leading hospitality business, Whitbread cherishes diversity and independence.
We are particularly keen to encourage applications from:
- Women
- Ethnic minorities
- People with disabilities
- LGBTQIA+ community members (including lesbian, gay, bisexual, trans, non-binary, and other affiliations)
If you need workplace adjustments, part-time or flexible working, or have any other support requirements—we are here to assist!
Job Reference: 185756-4492 Advertised: 02 Jul 2026
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills