Whitbread
Ground Floor - Team Member
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Ground Floor - Team Member
Front of House – Exeter (M5 J29) – Premier Inn
Come and be a Front of House Team Member at Premier Inn in Exeter (M5 J29). As the friendly face of our hotel, use your fun personality and customer service skills to welcome guests. Help them to rest easy from the moment they check in – whether making a cocktail, serving a meal, or joining the housekeeping team to get rooms perfect.
- Immediate start
- No experience needed
- Up to 10 hours per week
- Position starts at up to £13.06 per hour
- Permanent contract – no zero-hours contracts
Why this opportunity?
- Location: Fitzroy Road, Exeter, Devon, EX1 3LJ
- Industry: Hospitality (premier hotel chain within United Kingdom)
- Culture: Customer-focused roles with a vibrant team environment
Why you’ll love working here:
Support & Growth
- Training and structured support for budding hospitality professionals
- Clear career progression opportunities within Whitbread PLC
Employee Benefits
- Whitbread Benefits Card
- Up to 60% off Premier Inn rooms nationwide
- 25% off meals in all Whitbread Restaurants (including TGI Fridays)
- Financial schemes
- Access to company pension plans
- Save-as-you-earn savings schemes
- Discounts
- Deals on essential services (utilities, insurance)
- Savings on travel, cinema tickets, groceries, and retail shopping
- Welcome Perk
- Complimentary Premier Inn breakfast for two upon joining
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The role: Your responsibilities
As a Front of House Team Member, you’ll:
- Deliver exceptional customer service with a genuine smile and welcoming attitude
- Assist guests with check-in/check-out (in-person or digital)
- Serve room service and promote food/drinks offerings
- Collaborate with housekeeping to prepare refined lodgings
- Join whitbread’s collective mission to create unforgettable hospitality experiences
For whom?
We believe that hospability [union of hospitality and companionship]* is built on diversity, reshaping the nation one Team Member at a time.
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Do not stand in your own way. We are committed to breaking down barriers for anyone, irrespective of:
- Gender identity
- Ethnic origin
- Disability status
- Socioeconomic background
- LGBTQIA+ identity (including, but not limited to, those identifying as lesbian, gay, bi, trans, non-binary, or asexual)
Inclusive opportunities
- Flexible or part-time arrangements for all roles
- Channels to discuss adaptive workplace adjustments
We recruit based on ability, personality, potential, and the values that Alexander Gordon (and indeed our future) deserve. Shoo away biases and step forward if you embody our ethos: open, bold, kind, and welcoming.
About Whitbread
Keen to be part of a dynamic household name? Whitbread’s legacy spans franchising successes and filled markets—with Premier Inn at its heart, we innovate across over 850 landmarks, working steadfastly to make Britain the best it can be. Welcome aboard.
Job Ref: 184729-4492 Advertised: 01 Jul 2026
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